Role Summary

Brightstar.AI is an AI intervention company helping mid-level enterprises modernize their IT foundations and adopt AI solutions that transform the way they work. As Director of IT, you’ll report directly to the CIO and play a key leadership role in both internal IT operations and client-facing transformation programs. This is a hands-on leadership role where you’ll balance scalable IT service delivery with driving AI-enabled change across our clients.

What You’ll Do

Lead Brightstar.AI’s and portfolio company’s IT operations, including infrastructure, enterprise systems, cloud, and security.
Implement IT governance, compliance, and service delivery practices aligned with CIO strategy.
Partner with portfolio company to assess IT environments, develop transformation roadmaps, and oversee delivery.
Integrate best practices and automation into IT processes to improve efficiency and insights.
Act as a trusted advisor to client executives on IT modernization and digital transformation.
Manage vendor relationships and ensure cost-effective, scalable technology solutions.
Build and mentor a growing IT team, fostering innovation and accountability.
Track KPIs, budgets, and performance metrics, providing insights to CIO and senior leadership.

What You’ll Need

8–12+ years of IT leadership experience with both enterprise IT operations and digital transformation delivery.
Strong technical background in infrastructure, cloud platforms, enterprise applications, and IT service management.
Proven experience leading IT modernization programs for mid-market or enterprise clients.
Familiarity with AI/ML technologies and their application in IT environments.
Strong understanding of governance, compliance, and security best practices.
Excellent communication skills with the ability to influence executives and client stakeholders.
Degree in Computer Science, Information Systems, or related discipline.

Nice-to-Haves

Industry certifications such as ITIL, TOGAF, CISM, CISSP, or PMP.
Hands-on experience with MLOps, data platforms, or AI-powered IT monitoring.
Background in IT consulting, professional services, or system integration.
Prior experience in a high-growth, scale-up environment.

Brightstar.ai jobs

Director, IT

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