About This Role:

Vivrelle is seeking an Associate, Logistics to play a critical role in its continued growth. Reporting directly to our Manager, Operations, this role will be responsible for Vivrelle's inventory and client experience, spanning our inbound or outbound team, and is vital to supporting our large and growing member community.

At Vivrelle, our operations team is the heartbeat of the company. As the final touchpoint before our products reach members, the team is responsible for carefully preparing each order and ensuring every product meets our highest standards of quality and condition. From accurate shipping details to meticulous inspections and thoughtful packaging, our operations team ensures that every piece arrives in pristine condition, reflecting a luxury experience.

If you are interested in fashion and accessories, this role is especially exciting. You will gain hands-on experience with designer pieces while learning about quality standards, operations, and the inner workings of the luxury fashion industry.

Responsibilities Will Include:

Take part in the inventory lifecycle: receiving and organizing incoming shipments, accurately tagging and logging returned items, and maintaining up-to-date records across all tracking systems
Inspect products for damage, cleanliness, and quality standards, flagging items for repair or removal and updating the repair sheet as needed to prepare items for reactivation
Clean, pack, and prepare all member orders for shipment, ensuring items are in top condition and shipping labels are accurately created and applied
Communicate and escalate issues as needed, including missing parts, damaged items, and return-to-sender packages, while coordinating with internal teams to address order delays and prevent fraud
Handle RFID bag processing, including labeling, storage, and usage tracking, while maintaining a clean and organized workspace to uphold brand standards

Skills And Qualifications

Exceptional organization and attention to detail to ensure every item meets quality standards
A customer-focused, brand-conscious mindset
Positive, can-do attitude with a willingness to take on challenges and contribute to smooth operations
Hands-on, flexible approach, ready to step in wherever needed
Comfort working with technology in a fast-paced, start-up environment
1-2 years of experience in fashion, luxury, or related operational roles preferred

Vivrelle Perks And Benefits

Opportunity to join an innovative brand reshaping luxury consumption

Medical, Dental and Vision Insurance

401k Program

Parental Leave: 6-12 weeks fully paid (pending tenure)

Citi Bike Membership

Kindbody Membership

Peloton & Talk Space membership discounts

WFH flexibility (30 Days a year, use whenever!)

17 PTO Days

7 Sick Days

Birthday PTO

Bi-Annual Performance Reviews & Compensation assessments

Access to our luxury closet, of course 😉

Vivrelle is an equal opportunity employer. We are committed to creating an inclusive and welcoming environment for every person who walks through our doors. All employment is decided on the basis of qualifications, merit, and business need. Vivrelle celebrates and embraces diversity.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Vivrelle

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Associate, Logistics