Location: Nashville, TN (hybrid)

Reports to: Head of Corp Ops

Type: Full-time

The Role

This is a hands-on execution role. The People Operations Specialist keeps the day-to-day people engine running cleanly, while also being proactive about identifying inefficiencies and improving processes. You support employees, managers, and leadership by making sure the basics are done right—every time. Build a seamless onboarding experience. Records are clean. Questions get answered. Nothing slips through the cracks.

This role is ideal for someone early-to-mid career in HR who wants real ownership, exposure to the full employee lifecycle, and a front-row seat to how a company scales. You’ll play a critical role in ensuring operational excellence, building trust through precision, responsiveness, and consistency. The culture at this stage is still heavily founder-driven and relationship-driven, not policy-driven. The systems should support the culture, not replace it.

What You Own

Employee Lifecycle Support

Execute seamless onboarding and offboarding processes end-to-end
Maintain compliant, audit-ready employee records, files, and documentation (exs., I-9, payroll, benefits, etc.)
Ensure accuracy across HR systems, payroll inputs, and benefits administration

Employee Support

Serve as the first point of contact for employee HR questions
Provide clear, timely answers or route issues appropriately
Help employees navigate benefits, policies, and internal processes

People Operations Systems

Support and maintain HRIS and people tools
Track key HR data (headcount, turnover, onboarding status) via our HR platform Rippling.
Partners with leadership on audits, compliance initiatives, reporting, and scaling people systems

Hiring & Onboarding Logistics

Working with our ATS (Ashby), internal teams, any external recruiters to facilitate both building a company database of potential hires and keeping the recruiting process running seamlessly.
Coordinate interview scheduling and candidate communications
Drafting offer letters and new hire paperwork
Ensure new hires are set up and productive on day one

Culture & Process Support

Assist with performance review cycles and feedback collection
Help operationalize culture initiatives and internal communications
Identify process gaps and propose improvements

What You Bring

2–4 years of experience in HR, people operations, or a related operations role
Must have experience with ATS systems (ideally ashby) and employee management systems (ideally rippling)
Must understand and execute all state level labor requirements
Strong organizational skills and attention to detail
Comfort handling confidential information
Clear written and verbal communication
Ability to manage multiple tasks without losing precision
Startup or high-growth environment experience is a must.

How You Work

Detail-oriented and dependable
Responsive and service-minded
Organized, methodical, and consistent
Comfortable learning new systems and processes
Low ego, high accountability

Compensation

The base salary range for this role is competitive and will be determined based on the candidate’s relevant skills, experience, and geographic location. In addition to base pay, total compensation may include performance-based incentives, benefits and company options.

Security, Privacy & Compliance

This role may handle PHI/PII and must follow HIPAA, company privacy policies, and least-privilege access practices.

EEO & Inclusion

VITL is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. If you meet most—but not all—requirements, we encourage you to apply.

About VITL

VITL is a Nashville-based healthtech company providing beautifully simple e-prescribing infrastructure for cash-pay medical practices. Through its open pharmacy marketplace, VITL connects clinics with verified 503A compounding pharmacies nationwide, enabling real-time price comparison, multi-pharmacy ordering, and Amazon-style patient tracking, all through a single, elegant interface. Founded in 2024, VITL serves over 700 clinics representing 175,000 patients across the United States. VITL is backed by Signalfire, a San Francisco based venture capital firm with $3B in AUM, which led its Series A in late 2025.

VITL

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People Operations Specialist