POSITION SUMMARY:

The Senior Manager of Logistics is responsible for overseeing and optimizing outbound logistics operations, including shipping and small pack strategies, with end-to-end ownership of performance, cost, service levels, and scalability. This role includes developing and executing innovative solutions to enhance efficiency, reduce costs, and support growth initiatives, while leading and developing a high-performing team to ensure the seamless flow of goods/products throughout the supply chain network.

The ideal candidate will have strong leadership skills, analytical thinking, and demonstrated experience driving change and continuous improvement, with a strong background managing high-volume shipping and small pack processes within a fast-paced manufacturing or distribution environment.

KEY RESPONSIBILITIES:

Develop and implement comprehensive outbound shipping and small pack strategies aligned with organizational goals, customer expectations, and long-term growth plans.
Provide strategic and operational leadership for all outbound logistics activities, including small parcel, LTL, FTL, and specialized freight.
Lead, mentor, train, coach, and manage a team of professionals and frontline leaders, fostering engagement, accountability, and professional development.
Drive continuous improvement initiatives using Lean, Six Sigma, or similar methodologies to improve service levels, productivity, and cost efficiency.
Analyze current logistics processes and systems to identify opportunities for automation, standardization, and scalability.
Oversee transportation planning, carrier selection, contract negotiations, rate optimization, and performance management.
Establish, monitor, and report on KPIs including OTIF, cost per shipment, carrier performance, labor productivity, and customer service metrics.
Prepare and present performance updates, risk assessments, and improvement initiatives to senior leadership.
Collaborate with vendors, carriers, and 3PL partners to drive performance improvements and maintain strong strategic partnerships.
Partner cross-functionally with production, planning, project management, sales, and project service coordinators to align outbound priorities and execution.
Identify operational, capacity, and service risks and proactively implement mitigation strategies while ensuring regulatory compliance.
Ensure compliance with DOT, OSHA, and other applicable regulations, and promote a strong culture of safety and operational discipline.
Contribute to annual operating plan (AOP) development, budget planning, and cost forecasting for outbound logistics.
Perform other related duties as assigned.

SUPERVISORY RESPONSIBILITY:

This position has direct reports and is accountable for team performance, succession planning, and workforce development.

POSITION REQUIREMENTS:

Excellent supervisory and leadership skills with the ability to influence across levels.
Excellent interpersonal, communication, and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines in a dynamic environment.
Strong analytical, problem-solving, and decision-making skills.
Strong understanding of OSHA requirements, DOT regulations, and logistics safety best practices.
Thorough understanding of manufacturing and distribution operations.
Ability to prioritize and manage multiple initiatives while delivering results.
High level of proficiency in Microsoft Outlook, Word, Excel, and PowerPoint; advanced Excel skills strongly preferred.
Familiarity with ERP, MRP, TMS, WMS, or order management platforms is highly preferred.
Experience leveraging data, reporting tools, and dashboards to drive operational insights and accountability.

REQUIRED EDUCATION AND EXPERIENCE:

Bachelor’s degree in Logistics, Supply Chain Management, Business, or related field, or equivalent experience required; Master’s degree preferred.
10+ years of experience in supply chain, logistics, shipping, or fulfillment operations.
Demonstrated experience leading teams in industrial or distribution environments.
Strong preference for experience supporting customized or engineered-to-order manufacturing solutions.
Proven success managing large freight spend and complex carrier networks.

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Senior Manager of Logistics