Who we are:

Vermeer Mountain West operates across 10 states with 14 locations supporting Vermeer products with world-class facilities and employees. We offer comprehensive and rigorous training and advancement programs for all levels within our service departments, starting on day one.

We provide the tools, training, leadership development, and flexibility to ensure your career success because our people come first! With a competitive benefits package that includes 100% employer-paid health insurance and over 100+ hours of paid holidays, we invest in the growth of our team members—equipping them for impact in their careers and in the service they deliver to our customers every day.

Position Overview

We are a growing, multi-location equipment dealership and service company seeking an IT Manager to support and maintain our technology, infrastructure, and cybersecurity environment across all locations.

This is a hands-on player-coach role responsible for both executing day-to-day IT operations and leading a small team and external partners. The IT Manager will ensure systems are secure, stable, and responsive to business needs while helping drive practical improvements in processes, tools, and user experience.

This role is ideal for a technically strong leader who enjoys staying close to the work while developing team capability and supporting business growth.

PAY RANGE: $115,000-125,000 + 10% ANNUAL BONUS POTENTIAL

Essential Duties and Responsibilities

Infrastructure, Networking & Security (Hands-On Execution)

Administer and support a multi-site hybrid Active Directory environment (on-prem AD, Entra ID, Group Policy)
Maintain and troubleshoot network infrastructure including switching, wireless, and firewalls (Cisco Meraki, Fortinet)
Support SD-WAN connectivity across sites, including broadband and 5G failover
Monitor network performance and resolve connectivity and performance issues
Support cybersecurity tools and processes, including email security, endpoint protection, and SOC coordination (Huntress, RocketCyber)
Participate directly in incident response, escalation, and remediation activities

Enterprise Systems & Data

Provide day-to-day support for ERP platform (EBS Next) and SQL backend
Assist with data integrity, reporting support, and issue resolution
Partner with Finance and Operations teams to troubleshoot system and reporting issues
Coordinate with vendors for system enhancements, fixes, and upgrades

Microsoft & End-User Computing

Administer Microsoft 365 environment (Teams, SharePoint, OneDrive, Entra ID, Intune)
Support user access, device management, and endpoint security
Assist with SharePoint administration including permissions and site organization
Provide hands-on support and escalation for end-user issues as needed

IT Operations & Team Leadership

Supervise and support IT staff and help desk operations
Act as escalation point for complex technical issues
Ensure timely and effective resolution of support tickets
Help establish and maintain IT processes, documentation, and service standards
Balance hands-on technical work with team oversight responsibilities

Vendors, Projects & Continuous Improvement

Coordinate with IT vendors and managed service providers (MSP)
Support execution of IT projects such as infrastructure upgrades and security enhancements
Provide input into IT budgeting and vendor evaluations
Identify opportunities to improve system performance, reliability, and user experience

Qualifications

5–8 years of experience in IT infrastructure, systems, or network support
1–3 years of experience leading or mentoring team members
Strong hands-on experience with:
SQL-based ERP systems (EBS Next or similar)
Fortinet firewalls and network infrastructure
Multi-site networking and remote support
Microsoft 365 administration
Cybersecurity tools and best practices
Ability to troubleshoot across systems, networks, and user environments

Enhanced Consideration

Experience in a distributed or multi-location business
Exposure to SQL or reporting tools
Experience working with MSPs or outsourced IT partners
Project coordination or implementation experience

Travel Requirements:

Travel required as needed (approximately 25%) across Western United States.

Equal Employment Opportunity

Vermeer Mountain West, Inc. is an Equal Opportunity Employer: Disability/Veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Vermeer Mountain West

Latest Jobs

IT Manager - Systems Administrator