Valgorithm is a consulting firm that helps companies scale smarter through systems thinking, automation, and human-centered operations. We partner with healthcare, legal, and professional service businesses to build clarity, structure, and efficiency into every layer of their organization.

We're currently supporting the scale of a healthcare organization, and we're looking for a Healthcare Operations & Project Manager who can grow with the project from its foundation — working closely with our internal team and eventually staying on long term with the client to lead day-to-day operations.

We are seeking a proactive, organized, and experienced person to help build and manage operational systems for a healthcare client from the ground up.

This person will collaborate with Valgorithm's leadership team during the initial setup and will then transition into an ongoing operational management role — overseeing clinical workflows, provider coordination, and process improvement.

The ideal candidate has healthcare operations experience, strong project management skills, and a people-first approach to leadership.

Responsibilities2. Client & Stakeholder Coordination3. Project Coordination & Execution4. Financial & Strategic Operations Support

Healthcare Operations Management
Manage day-to-day operations for the healthcare client, ensuring smooth clinical and administrative workflows
Oversee provider schedules, availability, and onboarding processes
Develop and maintain clear Standard Operating Procedures (SOPs) for key operational areas
Support the creation of training materials and coordinate team onboarding and performance monitoring
Monitor compliance with licensing, credentialing, and other healthcare regulations
Identify opportunities to improve efficiency, communication, and service delivery
Serve as the main operational contact between Valgorithm, the client, and partner teams
Support the CEO in managing client relationships and meetings, ensuring follow-ups and deliverables are completed
Prepare agendas, meeting notes, and project updates
Communicate proactively to maintain alignment between stakeholders and team members
Represent Valgorithm's professionalism and values in all client interactions
Translate strategic goals into clear project plans and timelines
Track milestones, deliverables, and progress in collaboration with the internal project team
Coordinate internal resources to ensure projects are completed on time and aligned with client priorities
Assist with documentation, reporting, and feedback loops for continuous improvement
Support pricing analysis, contract coordination, and financial process documentation
Collaborate on provider compensation reviews and operational cost optimization
Identify bottlenecks and propose system improvements to enhance profitability and scalability

Requirements

Education & Experience

Bachelor's or Master's in Health Administration, Healthcare Management, or a related field
Minimum 3+ years of experience in healthcare operations, clinical coordination, or project management
Proven experience managing healthcare providers or clinical teams
Strong understanding of healthcare compliance, telehealth workflows, and administrative operations

Skills & Competencies

Excellent communication and leadership skills
Highly organized and detail-oriented
Strong follow-through and accountability
Comfortable managing multiple priorities in a dynamic environment
Proficient in Google Workspace and project management tools

30-60-90 Day Plan

First 30 Days - Learning, Alignment & Setup

Goal: Understand the client's ecosystem, projects, and workflows. Begin supporting project organization and client communication.

Key Actions:

Complete onboarding to Valgorithm's systems, tools, and communication cadence
Learn the client's mission, operations, and existing service lines
Review all active and upcoming projects to understand priorities, scope, and stakeholders
Begin organizing project tasks across platforms — creating or updating trackers, timelines, and action lists
Shadow CEO in client and partner meetings to observe communication flow and decision-making
Start supporting client & stakeholder coordination, including scheduling meetings, preparing agendas, and documenting follow-ups
Review current SOPs, workflows, and documents to identify areas needing clarity or structure
Establish regular touchpoints with internal Valgorithm team and the client to ensure alignment

Key Results by Day 30:

Project tasks are documented, tracked, and clearly organized by priority
Meeting agendas and follow-up processes are consistent and reliable
Clear understanding of client structure, needs, and communication style
Demonstrates initiative and strong attention to detail in project coordination

Days 31-60 - Operational Ownership & Process Development

Goals: Take ownership of project management and operational coordination. Begin formalizing processes and provider-related structures.

Key Actions:

Fully manage project tracking systems — ensuring deliverables, owners, and due dates are clear and current
Lead coordination of recurring meetings (internal and client-side), including follow-ups and summaries
Begin drafting Standard Operating Procedures (SOPs) for core operational processes (provider management, scheduling, communications, client onboarding, reporting)
Collaborate with internal team to refine project priorities and anticipate client needs
Support CEO by preparing summaries, updates, and progress reports for client review
Take initial ownership of provider coordination: tracking availability, verifying licenses, assisting with onboarding steps, and maintaining documentation
Identify operational gaps and propose practical solutions or process improvements

Key Results by Day 60:

All projects have active, updated tracking systems and clear visibility of progress
First set of draft SOPs completed and reviewed
Smooth communication rhythm established between Valgorithm, the client, and providers
Demonstrates ownership of day-to-day project coordination with minimal supervision

Days 61-90 - Full Autonomy & Strategic Partnership

Goals: Lead daily operations confidently, manage provider relations, and drive process improvements to prepare for long-term ownership with the client.

Key Actions:

Take full ownership of daily operations for the healthcare client
Manage provider performance, scheduling, and communication
Finalize and implement SOPs and training guides for the client's operational team
Oversee cross-project timelines and ensure accountability across all stakeholders
Lead weekly client meetings to present operational updates and discuss priorities
Identify and implement process optimizations that increase efficiency and reduce bottlenecks
Collaborate with Valgorithm's team to prepare a roadmap for the client's internal operations handoff and long-term sustainability
Provide consistent reports and insights to the CEO on progress, challenges, and recommendations

Key Results by Day 90:

Acts as the main point of contact for daily operations and provider management
SOPs and training materials are implemented and used consistently
Operational systems run smoothly with minimal oversight
The client experiences clear communication, structured workflows, and improved efficiency
Demonstrates readiness for long-term operational leadership with the client

Valgorithm

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