Overview:

UW Credit Union’s Enterprise Project Management Office department is hiring an Enterprise Project Manager II.

The Enterprise Project Manager II is a mid-level position responsible for the overall coordination and leadership of projects to successfully implement UWCU strategic, and business unit, goals and initiatives. This level primarily manages medium and large, cross-functional enterprise projects with significant complexity. The incumbent collaborates with leadership throughout the project lifecycle to ensure alignment between organizational business objectives and solutions being delivered.

This role is responsible for the management of project timeliness, quality of effort, monitoring scope, budget, resource assignment, and escalation of issues. The incumbent facilitates project meetings, elicits requirements and group collaboration, sets agendas, and provides project status reports as outlined within the communication plan. Responsible for developing/coordinating the project plan, monitoring vendor delivery efforts, timelines, and milestone completion efforts and ensures continuous communication throughout the project with stakeholders and UWCU leadership. Partners with the Project Sponsor to develop and manage the organization change management (OCM) plan ensuring appropriate communication, training, and people/roles are in place.

The Enterprise Project Manager II will demonstrate confidence in engaging with UWCU leadership, Technology teams, and business units, fostering open dialogue, building strong relationships, and earning stakeholder trust. Critical thinking and creativity will be essential in delivering efficient and effective solutions that align with business needs and organizational guidelines. The position requires strong communication skills, general knowledge of the business, project lifecycle and project approaches, industry standards in business analysis, as well as working knowledge of Agile methodology and practices.

Join our Project Services team and lead high-value initiatives and facilitate sustainable change.

**This is a hybrid position that requires two (2) days onsite per week**

Responsibilities:

Project Management:

Manage assigned projects utilizing the EPMO’s standardized project management methodology, tools, and templates. Apply a range of project management methodologies—including agile, hybrid, and traditional—based on the needs of the initiative.
Lead and collaborate with project team leaders and the Project Sponsor throughout the project lifecycle to confirm business requirements, desired outcomes, feasibility, scope, and projected benefits, ensuring alignment with Credit Union goals.
Identify stakeholders and define roles to ensure alignment on project approval authority and stakeholder engagement. Facilitate collaboration to manage risks, lead change management, communication, and issue resolution.
Assign resources based on skills, availability, and goals, incorporating performance management and reporting expectations. Document and manage schedules to ensure timely delivery of project outcomes.
Confirm and manage project costs with the Sponsor, recommending changes as necessary. Negotiate with vendors and manage relationships to meet project goals.
Maintain project documentation including issue logs, decision logs, and records of project changes. Ensure transparency through key metrics and regular reporting.
Present benefit value realization to Executive and Leadership Teams in consultation with the Project Sponsor.

Business Analysis:

Select, create, and maintain appropriate level of business analysis deliverable(s) based on type of project and method/approach used, ensuring that an appropriate level of system, operational and process documentation/modeling exists in accordance with relevant project scope/complexity.
Identify and document current-state and design and document future-state business processes and technical context diagrams with business stakeholders, as needed.
Define and document user stories, use cases, functional and non-functional user requirements, system requirements, and high-level functionality needs with business stakeholders and project team.
Facilitate validation and prioritization of all written requirements with stakeholders from both business and technical perspectives.
Champion data-driven design thinking and innovation in solution building, leveraging experience and knowledge of process improvement methodologies and prioritization techniques.
Lead collaboration between business units and Technology teams to understand technical solutions integrated within business processes. Ensure understanding and agreement on business process ownership and on-going support model for project deliverables.
Guide project and technical teams to ensure that the project test plan includes necessary components to test both viability of functional requirements of solution to be implemented and impact of related changes to existing operations and supporting technical infrastructure.
Support identification of project test cases and provide overall direction and coordination to project and technical teams within the project testing process.
Lead User Acceptance Testing, facilitate the creation of test scripts with the business units, and manage defect and bug resolution.

Project Management Excellence & Methodology Innovation and Professional Development"

Proactively recognize, recommend, and participate in improving the department’s project management, change management, and business analysis methodologies and practices.
Participate in initiatives that improve PMO processes, build new skills within the team, and enhance the team’s ability to work with other technology teams and business units to best achieve project goals.
Assume responsibility for continual self-development and improvement, and for attending training to enhance project management, technical, leadership skills, and professional development.
Cultivate a growth mindset by seeking out opportunities to learn and grow and openly discussing project challenges and learnings.

Qualifications:

Education:

BS or BA in Business Administration, Project Management, or related field required, or equivalent professional experience.
Master’s certificate in Project Management, PMI Project Management Professional (PMP) certification or equivalent certificate is desired.
Agile (Scrum.org or Scrum Alliance) certifications desired.

Experience:

4-5 years of project management leadership experience in all phases of a project lifecycle using Waterfall and Agile project management methodologies required.
Leadership experience in managing teams and maintaining relationships at all levels of an organization required.
Vendor management experience relating to project management (RFI/RFP, SOW/contracting, system implementations, etc.).
Experience with business analysis project work including requirements elicitation and documentation and test and defect management preferred.
Experience with process management, improvement methodologies, and tools (i.e., Visio, Miro) preferred.
Financial Institution background preferred.

Why Work for UW Credit Union?

Join one of Wisconsin’s premier financial institutions, a National Top Workplace and multi-year recipient of Madison Magazine’s Best Places to Work, Wisconsin State Journal’s Top Workplaces, and Milwaukee Journal Sentinel’s Top Workplaces to receive:

21.5 days of annual time off (accrued per pay period)
2 weeks paid caregiver leave
2.5 weeks paid new child parental leave
2 days paid volunteer time
10 paid holidays (including your birthday!)
401k company match of up to 5%, plus approximately 4% discretionary match
Variable bonus reward
Competitive Medical, Dental, and Vision plans, including domestic partner eligibility
Employee Assistance Program
And more!

UW Credit Union

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Enterprise Project Manager II