About Uphold

A fast-growing fintech company, Uphold is pursuing a mission to accelerate access to blockchain technologies for people and companies worldwide. Founded in 2014, Uphold has millions of customers in over 150 countries and executes billions of dollars of crypto and fiat transactions a year. A bridge between old and new money systems, Uphold’s consumer offering is crypto-enabled neo-bank, allowing consumers ways to manage their daily finances with debit cards, direct deposit, high interest savings, crypto and precious metals trading, and many more features. We expose these through our APIs to businesses and institutions who can enable them to their customers for a seamless bridge between on-chain and traditional finance.

In 2023, Uphold launched Topper, a fiat-to-crypto on-ramp. Topper is an easy-to-implement Web3 payment tool that lets crypto projects process more of their customers’ payments - supporting twice as many digital assets than its competitors and bringing higher acceptance rates on payments.

If this sounds interesting and challenging, we want to hear from you! Apply here!

The Opportunity

Uphold is seeking an Associate Product Manager to support the strategy and execution of our crypto on- and off-ramp product, Topper. This role offers an exciting opportunity to learn the full lifecycle of product management in a fast-paced fintech environment, helping businesses and their customers access seamless financial solutions.

You will assist in defining, delivering, and continuously improving Topper’s suite of features and capabilities. Your work will contribute to ensuring a reliable, intuitive, and high-converting experience for end-users while supporting the operational and integration needs of our business partners.

Reporting to a senior product leader, you will collaborate cross-functionally with global teams—including engineering, compliance, marketing, and partner success—to help ensure Topper’s offering aligns with customer needs and market demands.

This is a hybrid role based in New York, with an expectation of regular in-office presence each week.

Key Responsibilities

Support the development and evolution of the product roadmap for Topper’s on- and off-ramp experience, contributing to seamless user journeys for both businesses and their customers.
Assist in designing and refining product features that improve user onboarding, transaction flows, and conversion outcomes.
Gather and organize insights from end-users, partners, and internal stakeholders to inform product priorities and feature development.
Collaborate closely with engineering teams to support delivery of reliable, scalable, and user-friendly experiences.
Work with compliance, risk, and operations teams to ensure regulatory alignment and operational integrity.
Help define and track key product success metrics, using data to identify trends and improvement opportunities.
Contribute to maintaining balance between usability, conversion, compliance, and technical feasibility.

Required Qualifications

1–2 years of experience in product management, project coordination, business analysis, or a related consumer-focused role.
Strong interest in fintech, payments, or digital product development.
Excellent communication and collaboration skills, with high attention to detail.
Analytical and data-driven mindset with the ability to interpret trends and performance metrics.
Organized, adaptable, and comfortable working in a fast-paced, evolving environment.
Eagerness to learn from senior product leaders and contribute to a global product strategy.
Fluent written and spoken English.

Preferred Skills

Experience or familiarity with fintech, payments, or on/off-ramp solutions.
Understanding of compliance and regulatory considerations in financial products.
Basic knowledge of user research or customer feedback collection methods.

What we have to offer you

An amazing work environment in a company that continues to grow, driven by extraordinary and passionate people who keep innovating and challenging more each day.
An international team, in a cutting-edge field, working on the most fascinating Projects.
Growth and career opportunities, and the chance to be proactive and creative.
A flexible and enthusiastic work environment that offers you snacks, a lot of coffee, and other great benefits.
Interesting events that keep you connected with the team and celebrate our success.
Foodie culture, lunch provided for all in office employees along with an assortment of complimentary snacks and beverages.

Salary: $90,000+ DOE + Bonus + Benefits, Unlimited PTO, 401K

EEOC Employer

We're proud to be an Equal Opportunity Employer and we celebrate our employees' differences, including race, color, religion, gender identity, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, and any other protected classes. Difference makes us stronger and better - together.

Uphold

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