Classification Title

IT Infrastructure Technician

Classification Minimum Requirements

An associate's degree and two years of appropriate experience or a high school diploma and four years of appropriate experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

CCNA Certification or equivalent must be obtained within the first 12 months of employment.

Job Description

UF Information Technology (UFIT) is currently seeking an entry level IT Infrastructure Technician to join Infrastructure and Communication Technology (ICT), a unit within UFIT.

UF Information Technology (UFIT) enables teaching, learning, research, and service on campus and across the region with state-of-the-art enterprise IT systems, including SEC and SUS universities, and the opportunity to teach using HiPerGator.

This position is part of a structured rotational development program. The selected candidate will rotate through multiple IT infrastructure functions, including Construction, Break/Fix, Refresh, and Tier 2 Networking Support, at intervals of approximately 9–12 months. These rotations are designed to build comprehensive knowledge of the organization’s networking environment and operational processes. Final long-term placement will be determined based on organizational needs and demonstrated skills.

Some Key Responsibilities And Characteristics Of This Position Are

Responsible for troubleshooting and resolving moderate to complex network issues.
Troubleshoots and resolves moderately complex network problems, regarding building level, layer-1, and layer-2 network infrastructure components.
Configures layer 2 network electronics, which includes switches and hubs, as specified in the network design guide.
Evaluates network performance, performs periodic maintenance, reviews procedures, and documents processes for overall continuous systems improvement.
Follows best practices for new building construction, data center updates and major building renovation projects, including wall-plate equipment renewal projects. Integrates design standards and special requirements into complete configurations.
Serves as a technical resource person for coworkers and customers for layer-2 networks on small to medium size buildings.

About UF Information Technology

Led by Senior Vice President and CIO Elias Eldayrie, the nine departments comprising UFIT are: Academic Technology; AI² Center; Applications, Development, and Integrations; Business Center; Customer Experience and Resource Planning; Data Platform and Analytics; Information Security Office; Infrastructure and Communication Technology; and Research Computing. UF Information Technology (UFIT) enables teaching, learning, research, and service on campus and across the region with state-of-the-art enterprise IT systems, including SEC and SUS universities, and the opportunity to teach using HiPerGator. For more information about UFIT and its goals and governance, visit https://it.ufl.edu/about-ufit/strategic-plan/.

About The University Of Florida

One of America’s all-around best universities, the University of Florida drives future-making education, eye-opening discoveries, life-saving health care, and community-building collaboration for our state, our nation, and our world. UF is in Gainesville, a city of approximately 150,000 residents in North-Central Florida, 50 miles from Florida’s West Coast, 67 miles from the Atlantic Ocean, and within a 2-hour drive to large metropolitan areas (Orlando, Tampa, Jacksonville). The beautiful climate and extensive nearby parks and recreational areas afford year-round outdoor activities, including hiking, biking, and nature photography. UF’s large college sports programs, museums, and performing arts center support various activities and cultural events for residents to enjoy. Learn more about what Gainesville has to offer at Visit Gainesville.

Exceptional Benefits

UF provides various leave programs based on an employee’s salary plan, including vacation, sick leave, holidays, personal leave days, and paid family leave. In addition to paid time off, the University of Florida offers a very competitive benefits package.

Expected Salary

$50,000

Required Qualifications

An associate's degree and two years of appropriate experience or a high school diploma and four years of appropriate experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

CCNA Certification or equivalent must be obtained within the first 12 months of employment.

A valid driver's license is required.

Preferred

The ideal candidate will possess the following education, experience, and skills:

Bachelor’s degree in computer science, business administration, or a related field
CCNA certification and/or equivalent certification
Knowledge of physical network infrastructure and components
Working knowledge of networking protocols such as TCP/IP, DHCP, DNS, and ICMP
Provide excellent service through professional and courteous interactions with internal and external stakeholders while meeting business needs

Special Instructions To Applicants

This position is part of a structured rotational development program. The selected candidate will rotate through multiple IT infrastructure functions, including Construction, Break/Fix, Refresh, and Tier 2 Networking Support, at intervals of approximately 9–12 months. These rotations are designed to build comprehensive knowledge of the organization’s networking environment and operational processes. Final long-term placement will be determined based on organizational needs and demonstrated skills.

Work visa sponsorship is not available for this position

This is not a remote work position and is located in Gainesville, FL.

A Level 2 Criminal Background Screening is required.

Applicants are required to submit the following with their application:

Cover Letter
Resume
List of professional references with contact information (Minimum of 3 with one from a previous or current supervisor)

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

Health Assessment Required: Yes

UF Information Technology (UFIT)

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