Under the direction of the Town Manager, plans, organizes, oversees and participates in the administration of information technology services related to the technology requirements of the Town, Board of Education – Central Office, and Simsbury Fire District.

Supervises and evaluates information technology staff in the review of helpdesk ticket reporting, progress reports generated by staff, daily and weekly meetings.
Coordinates staff work procedures, assignments, schedules and workloads; trains, motivates and evaluates assigned staff; reviews progress and directs changes as needed.
Develops, coordinates, and implements professional development, and cross-training programs for assigned employees.
Engages in work related to collective bargaining and labor-management relations, such as grievances and disciplinary processes, in accordance with relevant laws, regulations, personnel policies and collective bargaining agreements.
Plans and directs all information technology program activities of the Town of Simsbury and the Simsbury Board of Education administrative departments.
Provides operational support, training and systems maintenance for all PC hardware and software including local area networks and wide area network infrastructure and network routing equipment and security appliances for municipal and public library locations.
Analyzes existing municipal and school operations to computerize office functions; submits recommendations for system requirements.
Provides technical support to Town and School employees; coordinates with other employees and vendors to assure efficient use of software and hardware.
Trains Town and School employees in the proper use of computer software, provides systems management including back-up safety of computerized programs, and vendor management for hardware and software maintenance.
Acts as liaison with users of technology services in Town offices, Board of Education and School administrations.
Staffs commission/agency meetings, as related to technology operations, which may occur during early morning, evening and weekend hours.
Prepares the annual Information Technology operating budget and capital project budget.
Manages the expenditure of Department fund allocations within the constraints of approved operating and capital budgets. Provides capital project information to the Deputy Town Manager and Director of Finance as needed.
Monitors and manages departmental operating revenues and expenditures, and assigned capital project budgets, throughout the fiscal year. Provides purchase order and purchasing card review and approval, as needed, in accordance with financial management policies and procedures.
Prepares bid specifications and related specifications for technology related purchases. Advises departments on hardware and software purchases.
Negotiates purchasing or leasing contracts for personal computers, other technology equipment, and software with vendors.
Oversees telephony services, fiber optic infrastructure, and video surveillance equipment inside and outside municipal facilities.
Manages, plans, and implements the Town’s cyber security efforts. Coordinates related employee training.
Oversees development and maintenance of the Town’s website, and of assigned affiliates websites.
Maintains confidential records and information; adheres to confidentiality standards.
Performs other related duties as assigned.

Knowledge of

Principles, practices, and techniques of information technologies and management information systems for municipal and education sectors.
Budget principles and practices to ensure cost effective procurement of IT services and equipment.
Operating characteristics, capabilities, limitations, and service requirements of personal computers and related equipment.
Current practices and developments in information systems, especially in the areas of municipal government, law enforcement, and schools.
Planning, installation, and maintenance of local area networks (LANs) and wide area networks (WAN) including required software and hardware; proficient in Microsoft products, networks, and security.
Principles of supervision, organization, and administration.
Cyber security best practices and vendor relations pertaining to cyber security protection methods and guidelines.
IT infrastructure and its equipment.
Bid and procurement practices.
Available technologies and implementing and managing these technologies.

Ability to

Relate to the service requirements of using agencies to the capabilities of modern technology and to the practicality of potential applications.
Work under stress from demanding deadlines and changing priorities and conditions.
Work independently with minimal supervision.
Assign and supervise the work of others; motivate employees to work toward common goals.
Establish and maintain effective working relationships with Town and school officials, employees, user agencies, and vendors.

Skill in

Oral and written communications.
Strategic thinking and decision making.
Public relations.

Necessary/Special Requirements

Possession of a valid Driver’s License
Ability to pass background standards
Cyber Security Certification
CISSP Certification at time of appointment or ability to obtain
CJIS Certification within one year of appointment
Accreditation as a National Certified Government Chief Information Officer (CGCIO), or ability to acquire CGCIO Accreditation, or industry equivalent is preferred

Physical Demands And Work Environment

Must be able to sit at a desk or stand and work continuously for extended periods of time.
Ability to file letters, correspondence, reports, etc. in file cabinet drawers ranging from 1’ to 7’ from the floor.
Works in office setting subject to continuous interruptions.
Includes exposure to video display terminals on a daily basis.
Must be able to work under stress from demanding deadlines and changing priorities and conditions.
Stands, sits and walks extended periods of time; bends and reaches to file records, correspondence, reports, etc.
Ability to lift up to 50lbs.

Town of Simsbury

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Director of Information Technology