Description:

Joining the TJA team means you’re part of a crew that shows up, solves smart, learns fast, and actually enjoys the ride. We’re a mix of creatives, strategists, makers, and doers who push each other, and our clients, to think bigger and move smarter.

Our Project Management team is the engine that keeps all our brilliant chaos running smoothly. We work in a fast-paced, collaborative environment alongside Account, Creative, Strategy, PR, Paid Media and Social partners to make sure ideas turn into real, high-quality work, on time and on budget. PMs here aren’t order-takers; we’re strategic organizers who help teams focus, make smart calls, and keep clients confident in the process. As a Project Manager, you balance people, timelines, and deliverables, while bringing clarity, calm, and accountability to every step. You’re a source of truth for project details, a translator between teams, and a partner to Account Management as we continue expanding PM presence in client conversations. You keep our process tight, communication transparent, and work moving in the right direction.

Responsibilities:

Developing, maintaining and refreshing detailed project plans, timelines and budgets for every project
Communicating with clients and internal team members to collect project information necessary to adequately plan and set expectations
Developing reports and creating visibility around projects to help leadership make business decisions
Defining priorities for internal team members
Estimating the work effort for new projects
Building and tasking out projects within project management software
Pulling and formatting reports from the project management software in order to find optimizations within the company
Ensuring internal process is followed, while continually optimizing to best serve the clients
Learning and understanding every step of the TJA process as it relates to project management, billing, time management, reporting and delivery of client work
Learning all facets of the client engagement including details of the scope of work, project plans, and critical paths
Intentional and articulate communication, knowing the right questions to ask to get clarity on any different project types
Communicating updates and timelines to the internal team members
Communication from client to internal teams in order to meet deadlines and surpass goals
Organizing client files, project details and other assets for the team’s use and reference
Proofing internal work for grammar, design, and against client’s requests
Supporting team members across the agency by adhering to processes and ensuring the appropriate documentation is in place
Being a problem-solver who engages critical thinking when attacking tasks
Being a representative of the agency in the outside world

Requirements:

Capable of working in a high-pressure, fast-paced environment while maintaining a calm and positive attitude
Strong problem-solving and relationship-building skills
Analyzing risk
Being agile and adaptable
Understanding the financials of a project, including budget and margin
Creating harmony
Problem-solving skills
Highly organized

The James Agency

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Project Manager