Title: LOGISTICS COORDINATOR

Location: Bethlehem, PA

Report to: Warehouse & Logistics Manager

Employment: Full-Time

POSITION SUMMARY

Coordinate inbound and outbound shipments, shipping and receiving documentation, and inventory records to support the timely flow of materials and finished goods. Serve as the communication link among warehouse operations, Production, Planning, Customer Service, vendors, and transportation carriers while supporting inventory accuracy, on-time shipments, safety, food safety, and regulatory compliance.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Coordinate daily inbound and outbound shipments, appointments, dock schedules, and dock door assignments to support timely receipt and delivery.
Align shipment priorities and daily warehouse workflow with Production, Planning, Customer Service, warehouse personnel, and carriers; monitor shipment status and promptly communicate delays or scheduling changes.
Prepare, verify, and maintain accurate bills of lading (BOLs), packing lists, shipping labels, receiving documents, and other transportation records.
Investigate, document, and resolve damaged freight, shortages, shipping discrepancies, and delivery issues with the appropriate internal teams and external partners.
Maintain accurate shipment data and inventory transactions in the enterprise resource planning (ERP) and Transportation Management Systems (TMS); prepare and distribute daily end-of-day operational reports.
Support cycle counts and annual physical inventories; research and resolve inventory discrepancies and assist with improvements to inventory accuracy and logistics processes.
Support warehouse organization and cleanliness, including preparation for physical inventories and SQF/AIB audits.
Respond promptly and professionally to internal and external inquiries and maintain organized shipping and receiving records.
Follow company policies, safety procedures, transportation regulations, food safety requirements, and applicable customer standards.

REQUIRED QUALIFICATIONS AND SKILLS

High school diploma or GED and at least one year of experience in logistics coordination, warehouse operations, shipping and receiving, transportation, or administrative support.
Proficiency with Microsoft Excel, Outlook, and Word.
Strong attention to detail, data accuracy, organization, and time management; ability to prioritize competing tasks and meet deadlines in a fast-paced environment.
Effective verbal and written communication and customer service skills; ability to work independently after training, exercise sound judgment, and collaborate across departments.
Working knowledge of warehouse and inventory processes, with demonstrated problem-solving experience researching discrepancies, identifying root causes, and implementing practical solutions.
Takes ownership of assigned tasks, follows through to completion, communicates progress and obstacles promptly, and seeks assistance or escalates issues when needed.
Reliable attendance and punctuality; ability to consistently meet the assigned work schedule and follow company attendance and call-in procedures.
Initiative, adaptability, and a commitment to continuous improvement, confidentiality, and professionalism.
Bilingual in English and Spanish.

PREFERRED QUALIFICATIONS

Experience in manufacturing or consumer packaged goods (CPG).
Experience with ERP systems such as SAP, Microsoft Dynamics, NetSuite, or Oracle; TMS; RF scanners; and inventory management systems.
Experience coordinating common carriers and freight providers.

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

Full-time position with a standard Monday through Friday schedule; business needs may require overtime and occasional Saturday work.
Work in office and warehouse environments with varying temperatures, equipment noise, and forklift traffic.
Frequently sit, stand, walk, and use a computer, keyboard, telephone, and other office equipment; occasionally lift and carry up to 25 pounds.
Travel between company locations as needed.

PERFORMANCE EXPECTATIONS

Performance is evaluated based on timely shipment scheduling and on-time shipments; accurate inventory records and shipping and receiving documentation; minimal shipping and inventory discrepancies; effective communication and customer service; compliance with applicable requirements; and support for warehouse operations and continuous improvement; demonstrated problem solving; independent completion and ownership of assigned tasks; and reliable attendance and punctuality.

DISCLAIMER

This job description describes the general nature and level of work performed and is not an exhaustive list of duties, responsibilities, or qualifications. Management may modify, add, or remove duties as business needs dictate.

ds dictate.

The Chatham Group

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