JOB DETAILS

Job Title: Coordinator, Land Production

Reports To: Sr. Director, Production Operations, Land

Place of Work: NYC HQ

Other: Full Time

Salary: 65k-70k

About Rws Global

RWS Global is the world leader in groundbreaking live moments across entertainment and sports, creating customized guest experiences spanning theatrical productions, live events, immersive destinations, multimedia, consumer products and more.

RWS Global is headquartered in New York, London, Cincinnati, Shanghai, Orlando, Sydney and Riyadh with dedicated RWS Studios in NYC and the UK to serve its vast talent pipeline and client base. With a focus on entertainment and sports experiences, RWS Global serves major brands and corporations, theaters, cruise lines, sports properties, live venues, parks, resorts and more. Offering end-to-end services from ideation to operations, RWS Global’s team of world-class designers, creators, producers and visionary talent provide unrivaled scale, producing over one million live moments every day and employing over 8,000 individuals and performers worldwide.

The RWS Global roster of clients includes Apple, Azamara, The Coca-Cola Company, Commonwealth Games, Crayola, Europa-Park Resort, Ferrari World Abu Dhabi, The FRIENDS™ Experience by Original X Productions, Hard Rock Resorts, Hershey Entertainment & Resorts, Holland America Line, Iberostar Hotels & Resorts, International Cricket Council, Invictus Games, Lionsgate, MSC Cruises, Roompot, Rugby World Cup, Six Flags, Space Center Houston, TUI Group, Vera Wang, Warner Bros., Disney’s The Lion King on Broadway, Chicago the Musical, Christmas Spectacular starring the Radio City Rockettes and more. For more information, visit rwsglobal.com.

About The Role

Coordinator, Land Production supports the Land Production Operations team and Sr. Director of Production Operations by managing the administrative, logistical, and operational needs of land-based entertainment productions. This role oversees seasonal payroll and labor tracking, coordinates performer and staff logistics, manages invoices, reimbursements, contracts, and shipping, and maintains departmental documentation such as handbooks and orientation materials. The coordinator serves as a key communication hub for cast and production teams, assists with onboarding and orientations, supports safety and compliance efforts, and collaborates closely with Production Managers to execute action items. Highly organized and self-motivated, this role ensures smooth day-to-day operations while supporting company initiatives, policies, and production goals throughout the season.

Key Responsibilities

Assist Sr. Director Production Operation, Land with administrative duties for logistics and programming
Oversees the payroll process for Seasonal Employees (Daily Jibble review and editing, collecting and performing all edits from the Jibble Adjustment Form, keeping track of Housing Deposits, Travel Stipends, Bonuses, and submits timesheets for processing) Be supportive of Raise Your Experience initiatives throughout the season
Updates and creates new templates and documents for the Land Production Department (Handbooks, Orientation, etc.)
Keeps track of all invoices and their coding and classification, submission to Finance.
Code reimbursement requests and their submission
Cast communications such as Intro Letters and collection of contact and travel information and data
Manage performer and labor logistics for the production process as well as ongoing operations of the experience
Handles all Worker’s Comp and Accident Report communications and submissions
Assist team with general research and travel requests
Additional tasks such as creating Welcome Letters, leading Orientations for Production Managers
Coordinate Shipping
Contract addendums and contracting/onboarding
Attend meetings and create and distribute meeting notes and agendas
Review and Action Daily Operational Reports and collaborate with RWS Production Manager(s) on action items to be taken
Complete all duties to the satisfaction of the Company
Follow the Company chain of command
Follow all given RWS and Client infectious disease control and safety protocols as may be necessary
Adhere to all RWS Handbook guidelines and travel guidelines, including dress codes and codes of conduct
Site visits may be asked
Required to be a highly motivated, self starter
Other duties as needed

Qualifications & Skills

Degree in Arts Administration, Production, Film, Media, Sports, Communications, or a related field; equivalent professional experience considered.
Expert communication skills
Highly motivated self-starter with the ability to manage multiple priorities in a fast-paced production environment
Strong organizational and administrative skills with exceptional attention to detail
Strong communication skills for coordinating cast, crew, and production correspondence
Proficiency in software and tools, such as Wrike, Microsoft Project, or equivalent.
Flexibility to work evenings, weekends, and holidays as required.
Flexibility to travel if necessary.

Character Attributes

Strong Communicator: Effectively communicates with crew, talent, vendors, and stakeholders, ensuring clear understanding and alignment across all production activities.
Highly Organized: Exceptional at planning and managing complex logistics, schedules, and resources, ensuring all aspects of production run smoothly.
Detail-Oriented: Attentive to every detail of the production process, from budgets to crew assignments, ensuring that nothing is overlooked.
Team-Oriented: Works collaboratively with diverse teams, fostering a positive working environment that encourages cooperation and communication.
Proactive Problem Solver: Anticipates potential production challenges and develops contingency plans to address issues before they escalate.
Resilient: Demonstrates perseverance and a positive attitude, handling setbacks and production challenges with determination and adaptability.
Adaptable: Flexible in adjusting plans and resources in response to last-minute changes, unforeseen challenges, or evolving project needs.
Calm Under Pressure: Maintains composure during high-stress situations, especially in live environments, ensuring smooth operations even when faced with tight deadlines.
Resourceful: Finds creative solutions to optimize resources, manage costs, and maintain production quality, even within tight budget constraints.
Reliable: Dependable and trustworthy, consistently delivering on commitments and ensuring all aspects of production meet established standards.
Time Management: Expert at managing time effectively, ensuring all production milestones are met and adjusting schedules as needed to keep projects on track.
Multitasker: Capable of handling multiple tasks and projects simultaneously, juggling various production elements without compromising on quality.
Ethical & Professional: Upholds high standards of professionalism, integrity, and accountability, ensuring that all production activities are conducted responsibly.

Company Benefits

Competitive Salary
Flexible working schedule and remote work options
Company 401K
Health Benefits – Medical, Dental, and Vision
Collaborative and inclusive work environment
Opportunity to work on a variety of project types including theme parks, resort hotels, entertainment centers, live shows, temporary experiences and many others.

Please Note: While this is intended to be an accurate description of the job, this is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the position, and may require that other or different tasks be performed as necessary and assigned.

Diversity And Inclusion Statement

DIVERSE IS WHO WE ARE

Way more than a box to check, diversity is core to RWS Global culture. We value it, promote it, protect it and hire it. All differences are welcome here. We know for a fact that each employee’s individual background, life experiences, knowledge, self-expression, and capabilities are a contribution to our culture, as well as our reputation and achievements.

So, bring all of who you are, no questions asked.

ted

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