Location: Sandy, Utah

Job Type: Full-Time

The Opportunity:

We are looking to add an enthusiastic, passionate Project Manager to our implementation team. If you have experience with SaaS software companies and managing client onboarding/implementation, let’s chat.

What you’ll be doing:

Work on software implementation and integration with national restaurant brands
Create trusted relationships with internal and client implementation teams
Learn and maintain product knowledge, including up-to-date product features and functionality to help clients succeed
Define, maintain, and report on project plans, scoping, milestones, and delivery
Continue to streamline implementation processes to improve the implementation experience
Perform risk assessment, develop risk mitigation and contingency plans throughout the life of the project, and lead problem resolution as issues arise
Coordinate with the training team to support project deployment
Create statements-of-work (SOW) and pricing for account executives
Facilitate change-management process during implementation

Qualifications

Experience working in a SaaS company
Previous experience in restaurants/foodservice is highly preferred
Attention to detail and ability to capture and relay necessary information
Working knowledge of project management best practices and accompanying tools
Ability to communicate effectively with external and internal technical resources
3+ years of related experience
Bachelor’s degree (or related experience in lieu of degree)

SynergySuite

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