About Subsense
Subsense is a deep-tech company developing the world’s first non-surgical, bidirectional brain-computer interface powered by plasmonic and magnetoelectric nanoparticles. Our mission is to unlock direct communication between the human brain and AI - starting with medical applications such as stroke recovery and moving toward cognitive enhancement for healthy users. Headquartered in Palo Alto, Subsense brings together leading scientists and engineers to redefine the future of human–machine interaction.

We are looking for a Head of Operations to design, own, and scale the company’s operational, people, systems, and governance infrastructure as Subsense moves from advanced R&D into clinical, regulatory, and growth phases.This role is foundational: you will translate strategy into execution, ensure operational discipline, and build scalable processes across Operations, HR, IT, Facilities, and GRC (Governance, Operational Risks & Compliance). You will partner closely with the CEO, CFO, Head of Finance & Legal, and functional leads to support fundraising, audits, regulatory readiness, and company growth.

Key Responsibilities

Operational Leadership
Own and scale core operational processes across Operations, HR, IT, and Facilities
Manage end-to-end operational workflows that support R&D, clinical, and corporate growth
Act as the execution anchor translating leadership decisions into structured action plans
Operations - Procurement
Own procurement strategy, vendor oversight, and spend controls across R&D, product, and corporate operations
Partner with Finance & Legal to ensure compliant purchasing workflows, vendor governance, and budget alignment as the company scales
People & Organization (HR)
Run and continuously develop scalable HR operations to support company growth including: hiring workflows, onboarding, performance cycles, compensation processes, and policies, applying creative solutions to complex problems
Support leadership with org design, role clarity, ownership (RACI), and disciplined execution, proactively identifying and resolving people- and process-related bottlenecks
Support the company growth from a Seed to Round A
IT & Internal Systems
Own internal IT infrastructure, access control, security basics, and vendor coordination
Ensure reliable, compliant systems for collaboration, data security, data access, and internal reporting
Partner with GRC on IT-related risk management and controls
Facilities & Physical Operations
Own facilities operations (labs, offices, vendors, access, safety basics)
Ensure execution of expansion plans to support company-wide milestones, primarily R&D
Coordinate space planning, capacity tracking, and operational readiness for growth
Act as the operational point of contact between teams, landlords, and vendors
GRC (Governance, Operational Risks & Compliance)
Own and coordinate GRC execution across the company
Implement and maintain company Policies and internal governance framework
Lead QMS implementation in close collaboration with Regulatory/R&D and Finance/Legal
Own Operational Risk Management: HR, IT, security, and operational risks
Maintain risk registers, mitigation plans, and escalation paths
Cross-Functional Execution
Partner with Finance & Legal on budgeting, reporting readiness, audits, and investor diligence
Build dashboards, trackers, and operational reporting for leadership visibility

What You'll Bring

5+ years in Operations, Business Operations, or COO/Head of Ops-type roles in startups or scale-ups
Experience building operational systems from early stage through growth
Strong exposure to regulated or compliance-heavy environments (biotech, med-tech, deep-tech, life sciences preferred)
Hands-on experience across HR operations, internal systems, and facilities
Proven ability to design processes, not just run them

Subsense is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Subsense Inc.

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