Build an Aviation Career You’re Proud Of

Join StandardAero as a Customer Project Manager (CPM) supporting our TFE731 turbofan engine service offerings. In this highly visible role, you’ll serve as the primary liaison between customers, OEM partners, and internal maintenance teams, ensuring engine maintenance events are executed safely, efficiently, and on schedule. This position is ideal for a customer-focused aviation professional who thrives in a matrixed MRO environment and enjoys managing multiple complex projects simultaneously.

What You’ll Do

Serve as the primary point of contact for customers, OEM suppliers, MSP administrators, and internal production teams throughout the TFE731 maintenance lifecycle.
Manage engine maintenance programs for up to 30 active customers, ensuring consistent communication, on-time delivery, and high service quality.
Establish operational objectives, project plans, and execution strategies aligned with contractual and performance goals.
Develop, manage, and track project schedules, budgets, labor targets, material requirements, and Contract Change Orders (CCOs).
Monitor project performance using control systems and reporting tools to proactively identify risks and drive corrective actions.
Coordinate technical activities across production, engineering, procurement, quality, logistics, and administrative teams.
Obtain customer approvals for scope changes, cost adjustments, and overtime requirements as needed.
Provide alternative solutions and recovery plans when deviations from the project plan occur.
Support commercial growth by educating customers on StandardAero capabilities, TFE731 programs, pricing initiatives, and warranty opportunities.
Prepare customer quotations and administer warranty claims and special engine programs.
Review invoices for accuracy, ensuring compliance with labor, material, contractual, and billing requirements.
Investigate and resolve customer concerns and billing disputes in partnership with internal stakeholders.
Ensure all work is performed in compliance with company quality standards, environmental requirements, and Safety Management System (SMS) policies.

Position Requirements

Minimum 3 years of mechanical experience in aviation, with exposure to turbine engines preferred.
Minimum 3 years of project management experience, working across internal and external stakeholders.
Proficiency with Salesforce (CRM) and Microsoft Office tools, including Excel, Outlook, SharePoint, and MS Project.
Demonstrated ability to lead and influence cross-functional teams in a matrix environment without direct authority.
High School Diploma or GED required.
Must be authorized to work in the U.S. without sponsorship.
Ability to work on-site in support of engine maintenance operations.

Preferred Characteristics

Minimum 5 years of project management experience within aviation, ideally in a turbine engine or MRO environment.
FAA Powerplant License.
Experience supporting TFE731 turbofan engines or similar Honeywell propulsion products.
Specialized OEM, manufacturer, or technical training (Honeywell, FlightSafety, CAE, or accredited technical schools).
Prior experience working in a Business Aviation MRO.
Strong business and financial acumen, including aviation billing, cost controls, and contract compliance.
Highly organized with strong analytical and decision-making skills and situational awareness.
Excellent verbal, written, and presentation skills.
Proven customer relationship management and conflict resolution capabilities.

Benefits that make life better:

Sign-on Bonus and Relocation
Tuition Reimbursement
Comprehensive Healthcare Insurance
401(k) with a 5% company match, immediately vested
Paid Time Off accrued starting on day one
Quarterly Bonus opportunities
Health & Dependent Care Flexible Spending Accounts
Short & Long-Term Disability Insurance
Life and AD&D Insurance
Career development and cross-training opportunities

Benefits:

401(k)
401(k) matching
AD&D insurance
Disability insurance
Employee discount
Health insurance
Life insurance
On-the-job training
Paid sick time
Paid time off
Relocation assistance
Tuition reimbursement
Vision insurance

Work Location: In person

StandardAero

Latest Jobs

Customer Project Manager, Engines