Transportation Specialist

Non-Emergency Medical Transportation (NEMT)
Sovereign Medical Transport, LLC — Portland Metro Area
Full-Time & Part-Time Opportunities

Help Provide Mobility with Compassion

Sovereign Medical Transport is seeking dependable, safety-focused Transportation Specialists to provide non-emergency medical transportation throughout the Portland Metro area.

This position is more than driving. Transportation Specialists are responsible for providing safe, respectful, and compassionate transportation for individuals who may need additional assistance accessing medical care and other essential services.

You will operate a company-provided vehicle, assist ambulatory and wheelchair passengers throughout their trip, communicate with our dispatch team, and help ensure each passenger receives professional and reliable service from pickup through drop-off.

About Sovereign Medical Transport

Sovereign Medical Transport is a family-owned non-emergency medical transportation company serving the Portland Metro area. We provide wheelchair-accessible and ambulatory transportation with a focus on safety, reliability, dignity, and compassionate service.

Our mission is Mobility with Compassion. Transportation Specialists are a critical part of delivering that mission every day.

If you are dependable, safety-minded, and interested in work that directly serves people in your community, we encourage you to apply.

What You'll Do

As a Transportation Specialist, you will:

Safely transport ambulatory and wheelchair passengers to and from scheduled destinations.
Provide appropriate passenger assistance, including hand-to-hand assistance when required.
Assist passengers entering and exiting the vehicle and with personal belongings as appropriate.
Safely load, secure, and unload passengers using wheelchairs and other mobility devices.
Follow passenger-specific trip instructions and required pickup and drop-off procedures.
Operate company vehicles safely and defensively while following traffic laws and company safety requirements.
Maintain regular communication with dispatch and promptly report delays, concerns, or changes affecting a trip.
Follow assigned schedules and use GPS and company applications to complete trips accurately.
Complete required trip documentation, vehicle inspections, and incident reporting accurately and on time.
Maintain a clean, professional, and passenger-ready vehicle.
Participate in required training, safety coaching, and continuing education.
Represent Sovereign Medical Transport professionally and treat passengers with dignity, patience, and respect.

What We're Looking For

Successful Transportation Specialists are people who are comfortable working independently while understanding that they are part of a larger transportation and care team.

You should be:

Dependable and punctual.
Safety-conscious and committed to defensive driving.
Patient and comfortable assisting older adults and individuals with disabilities or mobility limitations.
Professional and compassionate when interacting with passengers, caregivers, facilities, and healthcare professionals.
Comfortable using a smartphone, GPS navigation, and mobile applications throughout the workday.
Able to communicate clearly with passengers and dispatch.
Able to follow detailed instructions and established safety procedures.
Comfortable completing electronic documentation accurately.

Previous NEMT or professional driving experience is helpful, but not required for the right candidate.

Minimum Requirements

Candidates must:

Hold a valid U.S. driver's license.
Have at least two years of driving experience, including at least one year of continuous and uninterrupted driving history.
Be 23 years of age or older. Applicants who are 21 or 22 may be considered with a clean Motor Vehicle Record (MVR).
Maintain a driving record that meets Sovereign Medical Transport and its insurance carrier's driver eligibility requirements.
Be eligible to operate a company vehicle following review of their Motor Vehicle Record (MVR).
Successfully complete required background screening.
Successfully complete a pre-employment drug screening and participate in the Company's random drug-screening program.
Be able to use smartphone applications and GPS navigation.
Be physically capable of assisting passengers, including pushing and pulling occupied wheelchairs and performing the physical functions required for passenger assistance.
Meet applicable credentialing and permit requirements for the position.

Preferred Qualifications

PBOT Private For-Hire Transportation Permit.
CPR/First Aid certification.
Previous NEMT, passenger transportation, caregiving, healthcare, or customer-service experience.
Experience assisting individuals who use wheelchairs or other mobility devices.

Candidates who do not currently hold all preferred transportation-related certifications may still be considered.

Schedule

Sovereign Medical Transport offers both full-time and part-time positions, including multiple schedule configurations.

Our services primarily operate during daytime hours, and Transportation Specialists should have dependable availability for their assigned schedule. Specific schedules and availability requirements will be discussed during the hiring process.

Compensation & Benefits

$21.00-$23.50 per hour, based on experience and qualifications
Company vehicle provided for work and commuting to and from assigned trips (not for personal use)
Paid every two weeks.
Flexible & Generous Paid time off for eligible employees.
401(k) retirement plan with Company matching up to 3.5%.
Full-time and part-time opportunities.
Training and professional development.
Opportunities for continued growth within the Company.

Sovereign Medical Transport is an Equal Opportunity Employer.

Company Description

Our mission is Mobility with Compassion. Transportation Specialists are a critical part of delivering that mission every day.

If you are dependable, safety-minded, and interested in work that directly serves people in your community, we encourage you to apply.

Sovereign Medical Transport LLC

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