Silver Cross is a fast-growing company in the baby products and retail space, specializing in premium baby strollers and accessories.

We work with major national retailers across the U.S., including Nordstrom, Babylist, Pottery Barn Kids, and many other leading specialty and e-commerce partners. Our team is focused on operational excellence, strong retailer relationships, and efficient fulfillment to support continued growth in an expanding market.

We are seeking a highly organized and detail-oriented Order Processing & Logistics Coordinator to support our operations team in Fort Lauderdale / Hollywood, FL. This role will work directly under senior management to help ensure retailer and wholesale orders are processed accurately, shipped efficiently, and delivered on time.

This is an ideal role for someone with experience in order processing, logistics, or operations who thrives in a fast-paced environment and enjoys keeping systems organized and running efficiently.

Key ResponsibilitiesOrder Processing

Process retailer and wholesale purchase orders accurately and efficiently
Review incoming purchase orders for quantities, pricing, routing instructions, and retailer compliance requirements
Enter and manage orders in Zoho and related systems
Monitor open orders, backorders, and shipping deadlines
Assist with retailer communication regarding order updates, inventory issues, and shipping timelines

EDI & Retailer Compliance

Manage order-related transactions through EDI systems
Process purchase orders, invoices, ASNs, and related retailer documentation
Ensure compliance with retailer routing guides, labeling requirements, and shipping deadlines
Assist in preventing retailer chargebacks through accurate documentation and shipment execution

Shipping & Logistics

Coordinate shipments with LTL carriers, parcel carriers, and freight brokers
Prepare shipping documents including BOLs, labels, and packing documentation
Coordinate shipments and inventory flow using 3PL Center
Schedule pickups, routing requests, and delivery appointments
Track shipments and help resolve delays, shortages, or freight issues

Warehouse & Inventory Support

Coordinate with warehouse/3PL partners to ensure orders are fulfilled correctly
Verify inventory availability and communicate shortages or delays
Help prioritize urgent shipments and retailer deadlines

Administrative & Operational Support

Maintain accurate order, shipment, and customer records
Assist senior management with operational reporting and workflow organization
Help identify process improvements to improve order accuracy and shipping speed

Qualifications

1–3+ years experience in order processing, logistics, operations, or supply chain support
Experience with Zoho, EDI systems, and/or 3PL Center preferred
Experience coordinating LTL freight shipments preferred
Strong computer proficiency, including Excel
Excellent attention to detail and organizational skills
Ability to manage multiple priorities in a deadline-driven environment
Strong communication and problem-solving skills

Compensation

Competitive salary based on experience
Growth opportunities within a fast-growing company

How to Apply

Please submit your resume along with a brief summary of your relevant experience in order processing, logistics, and retailer operations.

Silver Cross US

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