Serverfarm is a leading developer and operator of data centers with over 750+ locations and key customer relationships in 45 countries. We're revolutionizing how data centers operate across North America, Western Europe, and Israel, serving the world's leading technology and hyperscale companies. With Manulife Investment Management's acquisition in 2023 and our award-winning InCommand platform we're positioned for explosive growth as AI adoption and cloud migration drive unprecedented demand for data center capacity.

A career at Serverfarm means being at the forefront of digital infrastructure innovation, where your work directly impacts how the world's data is managed and secured. As we target 4x growth over the next four years, you'll have unprecedented opportunities to take on new challenges, develop cutting-edge skills, and grow your career across our expanding global operations.

Join our team of innovators and help shape the future of sustainable data centers while building a career without boundaries.

The Role

Serverfarm Critical Facilities Services (SFCFS) provides two main functions. SFCFS seeks to deliver uninterrupted power and cooling to each data center in the Serverfarm portfolio. This is complimented by providing remote monitoring services to both internal sites and external clients.

The Critical Facilities Manager role is a customer and team facing role and is vital in leading our operational team delivery and standards within our facilities.

Key Accountabilities

Oversee the maintenance and operation of data center facilities
Provide leadership, management, and development ensuring operational commitments are met and exceeded
Support SFCFS teams and other stakeholders in the delivery of all services within the scope of the role, and provide shoulder to shoulder technical service input as required in order to enhance the credibility of the company
Safety of all SFCFS personnel and equipment onsite
Ownership of MEP operations across Serverfarm Data Center
Ensure that all MEP plant and distribution infrastructure is operated and maintained in a safe manner, to best industry practice and within manufacturers recommendations
Work with the Construction & Project team to ensure Serverfarm Data Center’s site meets all required statutory and mandatory requirements
Ensure all site MEP infrastructure operates within defined capacity standards
Ensure all activities on site are carried out in accordance with Serverfarm Company Policies and Guidelines

Required Skills

Minimum of 7 years of experience in critical facilities operations within a hyperscale environment, with at least 3 years in a managerial role
Experience in maintaining all relevant mechanical and electrical equipment to clearly defined criteria
An understanding of the critical facilities environment, and the working restrictions applicable to such environments
Familiar with the use of Microsoft Office applications
Good communication skills, both written and verbal
Ability to work under pressure, with changing, and often conflicting, priorities to meet deadlines

Serverfarm is committed to providing an equal opportunity workplace and offers paid time off, paid holidays, 401k and FULL coverage medical, dental and vision. Our compensation philosophy rewards employees for achieving the values and objectives aligned with the company’s goals and strategic initiatives.

The listed salary range for this position is an estimate based on the competitive job market. Final compensation will be based on your own individual skills, experience, and location.

The above statements are intended to describe the general nature and level of work being performed in this role. They are not intended to serve as an exhaustive list of all possible responsibilities and duties. We encourage you to apply even if your experience isn't an exact match to the job description.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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