Location: California HQ with regular travel to California branch locations and occasional travel to Las Vegas. Some hybrid/remote work available.

Status: Full-Time

Join a Team Where Technology Supports People

Rize Credit Union is looking for a hands-on IT Field Systems Administrator who thrives on solving problems, supporting teams in person, and keeping technology running smoothly in a fast-paced, service-focused environment.

This role combines endpoint management, identity administration, onsite technical support, and security operations support. You’ll work independently within established standards while collaborating closely with senior IT staff to maintain stable, secure, and compliant branch technology environments.

If you enjoy being the trusted technical partner onsite, this could be a great fit.

What You’ll Do

Be the primary IT systems resource in the field

Provide hands-on technical support across assigned branch locations
Resolve moderate-to-complex technical issues and keep branch operations running smoothly
Support hardware deployments, troubleshooting, and technology refreshes

Manage identities and endpoints

Administer accounts in Microsoft Entra ID and on-prem Active Directory
Manage device deployment, compliance, and configuration through Microsoft Intune
Support secure onboarding and offboarding processes

Support security and compliance

Respond to endpoint security alerts and follow established response procedures
Assist with investigations, documentation, and audit readiness
Help maintain secure and compliant endpoint environments

Collaborate and improve operations

Handle escalated tickets from Tier 1 support
Document solutions and contribute to knowledge sharing
Participate in branch projects, upgrades, and system rollouts

Assist with infrastructure support

Perform basic network troubleshooting and assist with implementations led by senior engineers
Coordinate with vendors and internal teams during outages or maintenance activities

What We’re Looking For

Required Experience and Education

High school diploma or GED
3–5 years in IT support, systems administration, or field-based technical roles
Hands-on experience with Microsoft Entra ID (Azure AD) and on-prem Active Directory
Strong Windows desktop and laptop troubleshooting skills
Experience deploying and supporting end-user devices in a business environment
Ability to independently diagnose and resolve technical issues
Strong communication skills and a service-oriented mindset

Preferred

Microsoft Intune or other endpoint management experience
Microsoft 365 administration experience
Basic networking knowledge (TCP/IP, switches, VPN connectivity)
Experience with endpoint security tools such as Microsoft Defender
ITIL-aligned service desk experience
Experience in financial services or other regulated industries
Certifications such as Microsoft 365 Modern Desktop Administrator, Network+, or Security+

Additional Requirements

Valid driver’s license and ability to travel regularly to branch locations in California and occasionally to Las Vegas
Comfort working onsite in branch environments as well as in an office setting

Why Join Rize Credit Union?

Work in a collaborative environment where IT directly supports team members and members
Opportunity to work hands-on with modern endpoint and identity technologies
Be part of a mission-driven financial institution focused on people and community
Participate in meaningful projects that improve how teams work and serve members

The expected pay range for this role at Rize Federal Credit Union is $33.00 - $42.00/hour.

Actual compensation is determined by experience, education, skills, internal equity, and other job-related factors.

As part of the hiring process, candidates who receive a contingent offer will undergo a background investigation, which may include employment verification, credit review, criminal records search, Social Security verification, and government registry checks. Candidates must also meet eligibility requirements to be bonded under a fidelity bond.

Rize Federal Credit Union is an Equal Opportunity Employer.

Rize Credit Union

Latest Jobs

IT Field Systems Administrator