YOU'VE NEVER WORKED AT A PLACE LIKE THIS BEFORE...

At Rain Engineering, we believe in more than just building great MES, we build people. Our culture is rooted in growth, autonomy, and the relentless pursuit of better. If you’re passionate about pushing boundaries and creating support experiences that matter, you’ll thrive here.

We don’t just assign tasks; we empower you to solve real problems.
We don’t clock hours; we celebrate the impact you make.
We don’t micromanage; we set the vision and let you lead the way.
Every support call is a chance to learn, grow, and make your mark. If you’re driven by results, inspired by innovation, and ready to join a team that values your growth as much as our own, we want to hear from you.

We are seeking a skilled and proactive MES Reliability Engineer with experience with Proficy software to join our Assurance Support team. In this role, you will be responsible for maintaining and improving the reliability, performance, and uptime of our Manufacturing Execution Systems (MES), which are mission-critical to plant operations. You will serve as a technical expert for system health, incident response, and proactive improvements across a complex manufacturing IT landscape.

If you have a passion for reliability engineering, thrive in high-availability environments, and enjoy bridging IT and manufacturing operations—this role is for you.

Please note: Only candidates who are authorized to work in the United States will be considered. Preference will be given to candidates based in Indiana.

Key Responsibilities

Monitor and maintain the health and performance of Proficy MES systems (Plant Applications, Historian, Workflow, etc.).
Respond to MES incidents, perform root cause analysis for problem management, and drive long-term reliability solutions.
Implement proactive monitoring tools, alerts, and dashboards to detect issues before they impact production.
Partner with operations and automation teams to align MES reliability with plant uptime goals.
Manage software patches, upgrades, backups, and disaster recovery readiness.
Collaborate with vendors (GE Vernova, system integrators) for advanced troubleshooting and system roadmap planning.
Document system configurations, SOPs, and contribute to the IT knowledge base.
Provide on-call support for critical MES incidents in a 24x7 production environment.
Monitor MES environments (Proficy Plant Applications, Historian, Workflow, and related modules) to ensure high availability and performance.

Qualifications

5+ years of experience in IT Support, MES, or Reliability Engineering roles.
Proven experience with Proficy suite (Plant Applications, Historian, Operations Hub, etc.).
Strong understanding of Windows Server, SQL Server, and industrial network environments.
Hands-on experience with incidents, problems, and change management (ITIL framework).
Strong troubleshooting, analytical, and communication skills.
Experience working in manufacturing or industrial environments (pharma, food/bev, CPG, etc. a plus).

Preferred Certifications

ITIL v4 Foundation or higher.
Proficy certifications (Plant Applications, Historian, or Operations Hub).
Microsoft Certified: Windows Server / SQL Server.
Reliability certifications (e.g., Certified Reliability Engineer (CRE) or equivalent) – nice to have.

Schedule

Monday to Friday (on call)
Weekends as needed
Scheduled coverage on a rotating basis

Job Type

Full-time

(U.S.-based applicants only; Indiana residents preferred.)

Job Type: Full-time

Pay: From $80,000.00 per year

Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

Application Question(s):

Only candidates completing this task will be considered. Please submit a link to a 1-3 minute video of yourself explaining what interests you in the job, and why you are a fit. Just do it on your phone, and don't overthink it.

Work Location: Remote

Rain Engineering

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