The Project Manager I –Implementation is part of a dynamic team tasked with provisioning custom data center, colocation, critical facilities management, and managed services for our customer base within the QTS product portfolio. For this customer-facing role, the candidate will be required to implement complex solutions while creating and improving business processes and procedures. The candidate should be a highly-organized self-starter and be able to operate effectively within a fast-paced, collaborative team environment.

RESPONSIBILITIES, other duties may be assigned.

Understanding the client’s business objectives and delivering a plan to successfully implement a client while meeting all business objectives.
Coordinates with Sales, Facilities, Networking, Engineering and Purchasing to ensure that deliverables are met on time
Manages multiple projects with large/complex scope in a deadline-driven environment and completes projects on time.
Responsible for project planning, review/status meetings with customers.
Manage customer relationship from post-sales through completion of implementation.
Develops project Plan timelines identifying applicable phases, tasks, resources and dates to drive all project schedules.
Develops and actively manages project schedules and status, achieving timely delivery of high-quality projects schedules on time.
Collaborates with team managers to identify project approach, deliverables, tasks and resources required to complete a project, specifically as it pertains to technical tasks and deliverables.
Continuously review processes and improve as necessary to drive efficiencies throughout the provisioning lifecycle.
Gathering and reporting information in all levels.
Oversight and direction of site readiness / coordination with facilities

BASIC QUALIFICATIONS

BS degree in Business, Project Management or other related field or equivalent professional experience
Three or more years of IT, Project Management, service delivery or customer relationship management experience
Proficient with Microsoft Office suite
Knowledge of Project Management principles
Basic understanding of data center/critical environment concepts, such as space, power, cooling and connectivity.

PREFERRED QUALIFICATIONS

Two or more years of Project Management experience possessing strong technical and management skills
CAPM or PMP certification
ITIL certification
Experience with Project Management applications such as MS Project or Clarity
Prior experience working in a Data Center environment

KNOWLEDGE, SKILLS AND ABILITIES

Excellent interpersonal skills with the ability to interface with Senior Management
Strong facilitation skills
Strong communication, organization, and management skills
Strong time management and interpersonal skills
Ability to prioritize in a fast-paced environment.

TOTAL REWARDS

This role is also eligible for a competitive beneﬁts package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; ﬂexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company beneﬁts.

This position is Bonus eligible.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

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QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.

QTS Data Centers

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Implementation Project Manager I