About Us:
PRQ Exteriors is a leading provider of roofing and exterior services, specializing in delivering top-notch solutions for residential and commercial properties. We are dedicated to providing exceptional customer experiences, fostering team collaboration, and ensuring the highest quality of service in every project.

Position Overview:
As a Field Scope Assistant, you will play a vital role in supporting our mission by conducting lead inspections, managing the customer pipeline, and facilitating insurance claim approvals. This position requires a proactive approach, excellent customer service skills, and a willingness to continually learn and adapt.

Base pay + a bonus for every inspection completed.

Key Responsibilities:

Lead Inspections: Conduct initial roof inspections for potential projects.
Pipeline Management: Monitor and update the Company’s CRM system to ensure efficient progress of deals, creating tasks, and communicating with team members and customers.
Customer Support: Deliver exceptional customer service by educating homeowners about the insurance claim process and ensuring clear, reliable communication.
Insurance Coordination: Complete repair tests, reinspections, and other necessary steps to facilitate the approval of insurance claims for re-roofing opportunities.
Team Collaboration: Prepare for and participate in meetings with team members and maintain open communication to address specific opportunities.
Ongoing Learning: Stay up-to-date with roofing systems, shingle types, and insurance policies through continuous education and training.
General Duties: Perform other reasonable responsibilities consistent with the position as assigned.

Qualifications:

Strong organizational and time-management skills.
Excellent interpersonal and communication abilities.
Eagerness to learn and improve technical knowledge.
Proficiency in using CRM systems is a plus.
Experience in roofing, construction, or insurance claims is preferred but not required.

What We Offer:

Comprehensive training and ongoing education opportunities.
Company vehicle and gas card
A collaborative and supportive team environment.
Opportunities for growth within a dynamic and fast-paced industry.

Job Type: Full-time

Pay: $40,000.00 - $55,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Ability to Commute:

Jacksonville, NC 28540 (Required)

Work Location: In person

PRQ Exteriors

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