Mitigation Lead Technician
Chicago, IL

FLSA: Non-Exempt

OVERVIEW:

The Mitigation Lead Technician will lead the production department in completing water mitigation projects in a professional and timely manner. Lead Water Technicians will be available 24/7 and 365 days a year, unless they have previously scheduled time off. This position is an AT WILL

SUPERVISION AND EXERCISE RECEIVED:

ESSENTIAL FUNCTIONS:

Lead water damage projects, carpet cleaning/floor cleaning projects, and Fire and Smoke damage projects
Extract water from flooded structures using commercial extraction equipment
Lead job site production to include water extraction, demolition, use of hand tools, power tools, general cleanup, equipment maintenance, facility maintenance, moving of goods and supplies through warehouse production process, etc.
Assist in determining the most effective way to dry the affected materials
Conduct demolition after fire, water/flood, mold or storm damages
Remove carpets, carpet pads, drywall and insulation
Submit samples of removed materials to ITEL, as required by the insurance company
Haul debris from jobsite to truck as well as moving customer contents away from work area as needed
Monitor moisture levels on the job site and enter data into Moisture Mapper
Set, move and monitor humidifiers, air movers, air scrubbers and other equipment to job site
Set up negative air in affected work areas for containment
Efficiently and effectively installing containment
Handle water extraction and removal of water damaged materials
Lead staff in job performance, coaching in performance issues and input regarding evaluations
Communicate a positive image of the company to the entire staff and customers
Apply all safety rules and regulations and prevent work hazards
Other duties as assigned

Ability to:

Ability to scope water or fire loss
Lead a team with strict deadlines
Detect wet structural surfaces as well as affected contents
Keep complete and accurate job files and lead the project
Problem solving and analytically solve unexpected problems stemming from the disaster
Brief the customer on your lead role, how the process will proceed and answer any questions
Work in a fast but efficient work environment
Able to travel locally, regionally and nationally for an extended period of time (hurricane)
Handle crisis management as situations occur
Assist in problem solving and in making this a more effective organization
Work on call and in all emergency, situations as needed
Demonstrate general mathematical and data entry skills
Demonstrate strong verbal and written communication skills including read and write the English language
Generate information within a reasonable time frame with accuracy and efficiency
Manage details of multiple projects in an efficient and organized method
Manage professional and timely contact with clients, employees and vendors
Produce work in a timely, budgeted, scheduled and profitable manner for the Company
Apply safety procedures and principles daily and protect yourself and others from injury

Knowledge of:

Leading the inspection process and hand tools used on water damage
Leading production work and proficient in time management
Specialty training in drying science
Must be proficient in MICA, Fire & Ice and E3 app
S500 standards & protocols for restoration
Protocols standards for water restoration
Upholstery cleaning skills and spotting skills
Cooperation and respect for others. Working in a close office environment and working with others to respect ideas and opinions
Developing and presenting creative solutions
Laws, rules and regulations that govern the areas of your job, the restoration industry including but are not limited to your scope of work
Industry knowledge and the ability to seek knowledge if new to the industry
The Company ethics, image and goals and how they shall be reflected in the day-to-day job duties of you and your staff
All policies and procedures of the Company, ability to apply and understand
OSHA safety regulations of the industry and provide an active role in monitoring the safety of yourself and other team members
Training and developing the skills of team members
Timekeeping, scheduling and general pay procedures for employees

EDUCATION AND EXPERIENCE:

LICENSE AND SPECIAL REQUIREMENTS:

PHYSICAL DEMANDS:

Employees will be working with cleaning, deodorization and antimicrobial products daily. Gloves, respirators and splash goggles will be used every day while working on water loss. Climbing ladders and working in high places. The workspaces can contain residue, mold, mildew, contaminated water or unsanitary conditions. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects, up to 75 pounds, necessary to perform job functions

WORKING CONDITIONS:

Due to the nature of the work, often the job sites will be dirty, possibly cold or wet and sometimes unsanitary. Employees are required to wear protective gear as necessary and most working hours. The work is sometimes strenuous. Technicians must carefully follow safety precautions because working in damaged buildings leaves them vulnerable, particularly following natural disasters, for example. Also, disaster areas often lack resources and comfortable areas in which to rest. All attempts will be made to meet the requests of workers exposed to these conditions. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

EQUAL OPPORTUNITY EMPLOYER/AMERICANS WITH DISABILITIES ACT COMPLIANT/DRUG FREE WORKPLACE

req23-00480

Job Type: Full-time

Pay: $16.00 - $26.00 per hour

Benefits:

Work Location: In person

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