Company Description

PHASIUM/Megmeet USA, Inc. is an ISO 13485 certified manufacturer specializing in developing high-performance power solutions for complex medical devices. Our products include standard and custom power supplies, battery chargers, docking stations, and battery packs designed with state-of-the-art power conversion techniques and superior thermal management.

Position:

Global Logistics Coordinator

Role Description:

This is a full-time, on-site role for a Global Logistics Coordinator located in San Jose, CA. The ideal candidate serves as a key liaison across internal teams, customers, and logistics partners to ensure efficient domestic and international shipping operations. The role requires PRIOR hands-on experience coordinating LTL and international freight, managing logistics documentation, auditing freight invoices, and negotiating with carriers. This individual analyzes shipping data to identify cost-saving opportunities, improves logistics processes, and provides clear communication on shipment status while aligning logistics priorities with business objectives.

Note: H1-B Visa sponsorship is NOT available for this position.

Primary duties include but not limited to:

A. Shipping Logistics and Commerce (80% of time)

Act as a point of contact for logistics-related customer inquiries; resolve shipping discrepancies and provide proactive updates to customer service teams
Arrange daily pick-ups with carriers, monitor shipments in transit, and ensure timely delivery (LTL shipping accounts and/or UPS, FedEx and DHL)
Prepare, organize, and maintain shipping documentation for both domestic and international shipments (Shipping Label, Commercial Invoice, BOL, etc.)
Provide required import/export documentation and ensure compliance with trade regulations
Manage customer orders and coordinate with the manufacturing team to develop and update shipping schedules for assigned accounts
Plan, manage, and oversee the end-to-end logistics of relocating warehouse operations, including inventory transfers, transportation scheduling, vendor coordination, and timeline management.
Maintain current tariff, trade and shipping information and safety updates from CBP and respond to inquiries from customers and internal teams
Dangerous Goods shipping requirements, with mandatory training and certification to be completed after hire at the company’s expense.
Knowledge of Dangerous Goods shipping requirements, with mandatory training and certification to be completed after hire at the company’s expense.
Evaluate and improve logistics processes, including packaging, labeling, routing, and carrier selection
Record, track, and report on planned and completed transactions with a high level of accuracy
Collaborate with internal sales teams and customers to align logistics objectives, priorities, and timelines
Prepare cost quotations and process miscellaneous shipment-related expenses
Provide timely updates on order status, changes, or delays to internal stakeholders
Develop and implement Standard Operating Procedures (SOPs) to optimize commerce processes
Analyze and audit freight invoices for accuracy and negotiating rates as needed
Gather and analyze logistics data to identify trends, gaps, and opportunities for cost savings

B. Business Operations Support (10% of time)

Answer and route incoming calls, ensuring accurate and timely communication with relevant teams; check general email inbox and distribute inquiries to appropriate departments (sales, engineering teams, etc.)
Support customer and supplier onboarding processes when required.

C. Purchasing Support (10% of time)

Communicate with suppliers and place orders for urgently required components (Mouser Electronics, Digi-Key, etc.)
Act as a liaison between internal teams and local suppliers to meet project timelines and delivery requirements.

Qualifications:

Associates or Bachelor's degree or equivalent experience
Experience: Must have PRIOR knowledge and experience w/ domestic and international shipping (FOB Terms, HTS Codes, Tariffs and CBP policies are a plus).
Proficiency in Microsoft Office including Excel and Word Doc
Ability to multitask and work under pressure in a fast-paced environment.
Language Skills: Fluency in Chinese is highly desired; ability to understand Chinese (be able to communicate across all teams; engineering, manufacturing, and supplier teams). This will allow the candidate to effectively collaborate among teams, including participation in meetings, coordination of shipments, and alignment on logistics priorities, etc.
Communication Skills: Exceptional oral and written communication skills.
Teamwork: Demonstrated ability to work effectively with cross-functional teams.

Industry:

Appliances, Electrical, and Electronics Manufacturing

Employment Type:

Full-Time, Salary Position
Hybrid Schedule: Mon-Thurs (In-Office) and Fri (Remote)

Compensation and Employee Benefits:

Competitive salary and bonus structure
Comprehensive retirement plan
Health, vision, and dental insurance coverage
Career growth development

Salary Range:

$65K - $78K (USD)

PHASIUM / Megmeet USA

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Global Logistics Coordinator