Benefits:

Medical, Dental, and Vision
401(k)
401(k) matching
Company car
Competitive salary
Opportunity for advancement
Training & development

Lead Mitigation Technician
Starting $25.00 - $30.00

Do you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career?

Join the Paul Davis Team!
Our company's mission is to provide opportunities for great people to deliver best in class results. There is a path for career growth, promotions and your future. We will train you!

Lead Mitigation Technician

The Lead Mitigation Technician position is a career in the property damage restoration industry, primarily responsible for leading a crew of technicians who respond to emergency and property damaging situations. The Mitigation Leader has a drive to lead. The Lead Mitigation Technician and team address the property and the customer with skill, knowledge, and professionalism, and our goal is to preserve as much of the property as possible while working safely and efficiently on the job site.

RESPONSIBILITES:

Work safely in residential and commercial properties that have been damaged by fire, water, storm, and/or mold
Recruit and coach technicians both in the field and in the warehouse
Survey damage within the property
Evaluate and record damage to all items within the property
Manage cleaning process for both contents and structural damage
Demolition of structural damage to properties through the use of hand and power tools
Clean up assigned job sites after demolition
Perform initial site visits
Conduct moisture inspections
Set restoration equipment within guidelines
Complete notes of assigned jobs in our primary operating system (RMS)
Contact the customer of assigned jobs with ETA
Take photos of jobs assigned at start, completion, and throughout the process
Responsible for maintaining assigned vehicles and equipment
Responsible for unloading and reloading assigned vehicles with equipment
Keep equipment clean and organized in the shop
Responsible for unloading trash in assigned area
Responsible for recording your time and coding it to the job assigned
Pass IICRC certifications as IICRC classes are offered
Assist in the development of new hires through on the job training
All other duties as assigned

Competency – Knowledge, Skills and Abilities:

Knowledge of technology (iPhone, iPad)
Customer Service Skills
Communication skills via phone and face to face
Computer skills
Ability to learn and operate our primary operating systems: RMS, Xactimate, MICA and additional systems as requested
Ability to create documents and estimates
Ability to answer and communicate with customers over the phone and face to face
Ability to work independently
Ability to lead a team of Technicians
Ability to complete work on multiple jobs within the same time frame
Ability to participate in an on call schedule
Ability to work within hazardous environments safely
Ability to safely operate hand and power tools
Ability to operate a company vehicle safely
Ability to represent the company culture through our Truth, Values, Vision, Mission, and 10 Serving Basics
Maintain a level of confidentiality

Required Education and Experience:

High School Diploma or GED required
Customer Service experience
1 plus year experience in a craft, trade, or manual labor position or equivalent schooling

Preferred Education and Experience:

Associate or Bachelor Degree
One or more years’ experience within the restoration industry

Physical Requirement:

Must be able to stay in a stationary position up to 25% of the time within a vehicle.
Constantly moves about job sites
Constantly positions self to move about job sites; stairs, walkways, roofs, crawl spaces
Occasionally ascends and descends a ladder to complete jobs
Must be able to observe and perceive information on a computer and documents
Must be able to communicate and converse with customers over the phone and face to face
Frequently will lift up to 60lbs
Ability to safely operate a company vehicle

Make an impact now: Paul Davis is proud of our 56-year heritage serving people in their time of need when facing disaster and having their worst day. We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients though our dedicated work! WE ARE PAUL DAVIS!

Reasonable Accommodation for Disability:

Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.

Disclaimer:

Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Paul Davis Restoration of the South Region

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Lead Mitigation Technician