The Process Operations Coordinator plays a critical role in the company by collaborating with various departments to streamline operations and improve efficiency. The primary focus will be on identifying process gaps, developing and implementing solutions, and measuring performance outcomes. This position will involve working closely with stakeholders to ensure that business processes are aligned with corporate objectives and to cultivate a culture of continuous improvement.

Responsibilities:

Analyze current business processes and identify areas for improvement
Collaborate with different teams to design and implement process enhancements
Develop and maintain process documentation, including workflows and standard operating procedures
Conduct training sessions and workshops to educate employees on new processes and tools
Monitor project progress and provide regular updates to stakeholders
Leverage data analytics to track performance metrics and assess the success of implemented changes
Act as a liaison between process teams and executive management to ensure alignment with strategic goals
Foster a culture of continuous improvement and engage employees in process optimization initiatives

Requirements

Bachelor's degree in Business Administration, Process Management, or a related field
Minimum of 1 years of experience in business process management or process improvement roles
Strong analytical skills with the ability to interpret data and make data-driven decisions
Excellent verbal and written communication skills for effective stakeholder engagement
Experience with process mapping and documentation tools (e.g., Blueworks)
Proven project management abilities with a solid understanding of best practices
Ability to work collaboratively in a team-oriented environment while managing multiple priorities
Knowledge of Lean, Six Sigma, or other process improvement methodologies is a plus
A proactive, solutions-oriented mindset with a passion for improving business processes
Knowledge of Hoshin Kanri, Kaizen, Lean, Six Sigma, or other process improvement methodologies is a plus

Benefits

Competitive compensation packages
Medical, Dental, Vision, FSA
Retirement Savings Plan Match
Summer Fridays
Discounts and More!
Annual Salary $60,000 - $65,000
The offered salary for this position will vary based on role requirements determined by NYC Alliance, skill set and years of experience

NYC Alliance

Latest Jobs

Process Operations Coordinator