About Accion Performance:

Accion Performance is the science of supply chain and a Morales Group company. We take logistics to the next level by helping manufacturers and distribution centers control their supply chain operations. We design performance-based operational approaches that increase productivity and achieve operational objectives — allowing our customers to focus on core business objectives. Learn more: https://accion.work/

Why Accion Performance?

We want you to be part of our mission to build better futures. We believe in the relentless pursuit of growth and development of all our teammates. We show courage by communicating candidly and sharing bold ideas. We work humbly to create an inclusive and trusting community. And we are relentless in our pursuit of being a light to our clients and teammates. We stay gritty by embracing perseverance, resilience, and determination in overcoming challenges and achieving success together.

If you are ready to jump on board with a high growth organization, Accion Performance is the place for you. Join our globally diverse culture filled with deep camaraderie and passion for a bolder future. We need hungry, humble and people-smart leaders to help pave the way.

The Position:

Manages the operational activities of Accion Services by warehousing customers’ accounts by overseeing the shipping, receiving, inventory, quality, communication, safety, and personnel.

The Duties:

Embraces and promotes Accion Services core values.
Provides world-class and proactive service by being the customers’ primary point of contact and advocate, scheduling regular check-ins, and actively looking for better ways to serve
Manages the schedule for inbounds and outbounds for customers and vendors
Ensures productivity requirements for each customer
Manages the billing for each customer
Leads daily huddles with the team to plan for the day, promote open communication, and for employee relations
Manages each customer’s service level agreement (SLA) and tracks on-time shipping (OTS)
Tracks errors and other KPIs
Oversee all aspects of inventory management
Prepares and presents reports as requested
Manages the 5S program for the team’s zone
Ensures all Associates are following safety protocols and proactively addresses realized or potential safety concerns
Ensuring that all certification requirements are followed, tracked, and trained
Identifies and resolves problems through root cause and corrective action (RCCA) analysis; escalates issues to the Warehouse Manager as appropriate
Plans for next day’s success and tracks the progress of work in progress
Write and updates work instructions as needed
Consistently looks for opportunities to improve processes and quality
Works alongside the Associates providing coverage when and where needed
Travel to other Accion Services locations or customers’ sites may occasionally be required
Always maintain a safe work environment and report all workplace injuries in compliance with company policy.
Other duties and projects assigned

Supervisory Responsibilities:

Interview, help with hiring decisions, and trains new Associates
Oversees the team’s daily workflow; schedules the Associates and their tasks
Provides constructive quarterly one-on-ones/performance evaluations
Handles Associates’ discipline and termination per company policies
Shares expertise with Warehouse Associates through training and coaching; trains new Associates on processes, procedures, and Accion Services culture

The Qualities:

High school diploma or equivalent required
Three+ years of relevant warehouse leadership experience with direct reports
Ability to operate various forklifts and similar equipment and train equipment operators
Excellent verbal and written communication skills; highly proficient in the English language
Thorough understanding of warehouse policies and procedures
Thorough understanding of basic OSHA and operational safety standards
Motivated, energetic, and growth-oriented
Proficient with Microsoft Office 365, Adobe Reader, WMS/IMS, Box, and other relevant applications

Accion Performance Benefits:

Health insurance – Medical, vision, dental and life insurance plans available.
Disability Insurance – Short-term and long-term coverage.
Paid Baby Bonding Time – because family is important.
Competitive PTO
401k Plan - for saving for the future.
Professional Development – From our Udemy partnership to monthly workshops to continuing education stipends – we believe in developing our team.
A culture of Giving Back – 16 Paid Volunteer Hours
Passport Program – we want to keep the team engaged in the culture we’ve built.

What we value:

Be Humble

Show up with no Ego and serve others.

Be Courageous

Be willing to step out for what is right and use your voice.

Be a Light

Shine bright when there is darkness.

Be Gritty

Stay hungry, overcome challenges, produce results

Accion Performance provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Morales Group, Inc

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