Description:

Join our Team! Monroe Ambulance offers a family-friendly environment where you can support your local community. Here you’ll find all departments work together as a team to live out our core values: Quality, Compassion and Integrity.

Monroe Ambulance is seeking newly certified or/and experienced full time Emergency Medical Technicians to join our growing team of frontline staff.

About the Opportunity

Only Full-time position available
Full-time positions start at $20.00 per hour and up based on your experience
Overnight schedule provides a $3.00 shift differential, swing shift provides a $2.00 shift differential on top of the pay rate listed above.
Must have New York State EMT certification
Must be willing to work full-time hours on a rotating schedule, includes 2 weekends per month
Choose from 4 HDHPs in 2025 – including one single-coverage plan that’s 100% company paid
Comprehensive health, dental and vision coverage options for you and your family
Retirement savings plan with company match
Paid time off, holidays and more!

Company Purpose

Monroe Ambulance’s purpose is to positively impact healthcare outcomes for our community through education and innovation by skilled and empowered employees.

Position Overview

Emergency Medical Technicians (EMT-B) respond to emergent and non-emergent calls for service providing compassionate and appropriate care, efficiently and safely. Providers will routinely transport patients to appropriate destinations for continued care. Outlined below are key categories with responsibilities EMT-Bs are accountable for to fulfill the company purpose.

Patient Care

Provide high quality, compassionate patient care in accordance with NYS collaborative protocols and MLREMS performance care bundles
Check all equipment for readiness
Ensures ambulance is in operable condition
Ensures cleanliness and organization of ambulance and gear
Ensures availability of equipment and supplies
Approach all patients, family members, and bystanders with compassion

Attend regular CMEs throughout the year to maintain a high level of training and proficiency

Key Performance Indicators (KPIs)

Safety

Conduct themselves with focus on safety for self, patient, teammates, and the public
Adhere to New York State Vehicle and Traffic laws and all Monroe Ambulance Driver policies while operating company owned vehicles
Adhere to Monroe Ambulance personal protection equipment policies
Assist with the safe lifting, carrying and loading of patients into the ambulance
Report any concerns regarding the safety of their assigned vehicle immediately (ex: low oil, low tire pressure, etc)

Team

Show up for all scheduled shifts on time, in full uniform, ready for duty
Complete start of shift duties within 20 minutes of start of shift time, notify the on-duty supervisor if unable to do so
Complete all end of shift duties 100% of the time
Act in strict accordance with Monroe Ambulance’s Code of Conduct to ensure a positive and safe environment
Treat all company owned equipment with respect to ensure it remains in optimal condition for use by coworkers
Represent the company internally and externally in a professional manner, upholding the company’s core values
Encompass the Monroe Ambulance Team Spirit by creating an inclusive teamworking environment by your actions and encounters with your fellow team members, fellow providers and the public for whom we serve.
Promote a culture of teamwork by demonstrating flexibility and readiness to undertake additional tasks as required

Documentation

Complete and submit vehicle and equipment check sheets at the start of every shift
Complete patient care records based on Monroe Ambulances documentation standards
Both author and signing crew members must review the chart for accuracy
Complete patient care records prior to punching out at the end of the shift, in compliance with Monroe Ambulance standards
Complete all incident reports, CPS reports, and vehicle problem reports prior to punching out at the end of the shift
Acknowledge and respond to QA flags in a timely and professional manner

Requirements:

Requirements

Meet New York State functional position for EMT/AEMT.
Communicate effectively in a professional manner.
Lift, carry and balance up to 125 pounds (250 pounds with assistance)
Interpret oral, written and diagnostic from instructions
Use good judgment and remain calm in high stress situations
Be unaffected by loud noises and flashing lights
Function efficiently without interruption throughout an entire work shift
Read English language and manuals.
Navigate major arterial roadways and understand the location of major medical facilities.
Accurately discern street signs and addresses.
Interview patients, patient family members, and bystanders
Document, in writing, all relevant information in prescribed format considering legal ramifications of such.
Converse, in English, with coworkers and hospital staff regarding the status of the patient

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk; sit; use hands to finger, handle, or feel objects, tools, or controls; talk or hear; and taste or smell. The employee frequently is required to stand and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move 125 lbs. without assistance and 250 pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee frequently works in outside weather conditions. The employee occasionally works near moving mechanical parts and is occasionally exposed to wet and/or humid conditions and fumes or airborne particles. The employee occasionally works in high, precarious places and is occasionally exposed to wet and/or humid conditions, toxic or caustic chemicals, extreme cold, extreme heat, risk of electrical shock, risk of radiation, and vibration. The noise level in the work environment is usually moderate to loud.
Potential exposure to communicable diseases, blood borne pathogens, and airborne pathogens.

Monroe Ambulance is committed to equal employment opportunities for all employees and applicants for employment. Monroe Ambulance prohibits discrimination against employees and applicants in all aspects of employment including but not limited to recruitment, hiring, compensation, promotion, training, leaves of absence, benefits, termination, employer-sponsored activities, social and recreational programs, and recognition. Monroe Ambulance prohibits discrimination against all legally protected classes including age, color, creed, disability, domestic violence victim status, gender expression, gender identity, genetic predisposition, marital status, military status, national origin, parental status, political affiliation, pregnancy-related condition, prior arrest/conviction record, race, religion, reproduction health choices, sex, sexual orientation, or other non-merit-based factors.

Additional Salary Detail

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, years of experience, qualifications, expertise of the individual, and internal equity considerations.

Monroe Ambulance

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