Director of Operations - JD

Title: Director of Operations

Company: MNY Ventures

Location: Remote (HQ in NYC)

Compensation: $150–170k

Structure: Full time Contract or Full Time Hire

About the Role

MNY Ventures is one of the fastest growing DTC health and wellness supplement brands operating across DTC, Amazon, and TikTok Shop, hitting a 9-figure run rate in 18 months. We are hiring a Director of Operations to own the engine of the business.

This role exists to ensure we never run out of inventory, never over-order inventory, continuously drive down costs, improve supplier terms, and launch new products quickly and cleanly across all channels.

This is not a passive oversight role — it requires comfort operating in health and wellness, where regulatory scrutiny and operational precision are critical. The Director of Operations will own supply chain execution end to end, from raw materials through finished goods, fulfillment, and post-delivery feedback loops, while launching new SKUs consistently across DTC, Amazon, and TikTok Shop.

Key ResponsibilitiesInventory and Availability Ownership

Maintain continuous in-stock availability across DTC, Amazon, and TikTok Shop channels through proactive inventory planning and replenishment controls
Monitor inventory levels daily and forecast demand across all channels
Balance inventory availability without overcommitting to excessive forward stock
Build systems that prevent both stockouts and excessive forward inventory positions while maintaining strong cash flow efficiency and disciplined working capital management

Operational Leadership: Execution + Strategic Planning

Own day-to-day communications with suppliers, manufacturers, and 3PL partners to ensure smooth operational execution and issue resolution
Act as the day in day out operational point of accountability for cross-functional coordination across supply chain, finance, customer service, and channel teams
Develop and maintain 3-, 6-, 9-, and 12-month operational roadmaps to support growth, capacity planning, and scalable infrastructure
Translate long-term growth targets into actionable production, inventory, and fulfillment plans

Cash Flow, Costs, and Supplier Terms

Own operational cash flow planning tied to inventory and production schedules
Negotiate pricing, payment terms, and MOQs with suppliers to improve margins
Continuously drive down COGS through supplier optimization and process improvements
Partner closely with finance to align inventory decisions with cash constraints

Supply Chain Depth and Simplification

Build deep understanding of the full supply chain from raw ingredients to finished goods
Source and manage raw material suppliers, manufacturers, bottle suppliers, cap suppliers, and label vendors
Identify redundancies, inefficiencies, and risks in the supply chain and simplify where possible
Improve lead times, reliability, and quality across all supplier relationships

New Product Development Execution

Take founder-approved product concepts and fully own execution
Negotiate with manufacturers, raw suppliers, and packaging vendors
Coordinate with graphics, legal, Amazon, TikTok Shop, and DTC listings to launch products correctly
Enforce aggressive but realistic timelines to ensure fast, repeatable launches
Ensure new products are launched cleanly across all channels

Quality Control and Compliance

Ensure proper certificates of analysis and testing for raw materials and finished goods
Build and maintain quality standards across all suppliers
Investigate and resolve quality issues quickly and permanently
Ensure compliance requirements are met across products and channels

Fulfillment and Post-Purchase Execution

Manage relationships with 3PLs to ensure on-time, accurate fulfillment
Work with customer service to translate product or shipping issues back to suppliers or 3PLs
Resolve recurring fulfillment issues at the root cause level
Meet in person with key suppliers and 3PL partners at least quarterly

Ideal Candidate Profile

Comfortable working in an on-call Start up environment
Deep operational thinker with strong supply chain instincts
Comfortable with Day to Day execution, and long term strategic planning
Comfortable negotiating directly with manufacturers and suppliers
Obsessed with inventory accuracy, cash efficiency, and cost structure
Highly detail-oriented with strong judgment
Calm under pressure and decisive when tradeoffs are required
Bias toward action, speed and ownership over delegation and coordination
Pragmatic, not theoretical

Experience and Qualifications

3 to 5 years experience in operations, supply chain, or manufacturing-focused roles
Direct experience managing operations in a regulated CPG environment (supplements, food, beauty, etc.)
Experience directly managing manufacturers, raw material suppliers, and 3PL partners
Experience managing inventory across ecommerce channels
Proven track record negotiating supplier pricing and terms
Experience launching physical products at speed
Strong understanding of manufacturing, logistics, and quality control
Comfortable operating in fast-growth, high-expectation environments

What We Offer

Direct ownership over the operational engine of a fast-scaling multi-channel business
Close partnership with founders who value operational excellence and speed
High trust, high autonomy, and clear accountability
Competitive compensation aligned with impact and experience
Long-term growth opportunity as MNY Ventures continues to expand its product portfolio and channels

MNY Ventures

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