Milani Cosmetics is seeking a highly motivated and customer-focused Logistics Manager. Reporting to the Senior Director of Financial Planning & Analysis with a dotted line to Operations, this role owns the execution and optimization of Milani's inbound and outbound transportation network, serving as the primary liaison with international freight forwarders, domestic carriers, customs brokers, and logistics partners.

The Logistics Manager supports Planning, Procurement, Sales, and Customer Care by ensuring cost-effective, compliant, and on-time movement of components, work-in-process (WIP), and finished goods (FG). This role is accountable for freight spend management, service-level performance (UFR/OTIF), and continuous improvement initiatives that reduce disruptions, chargebacks, and delivery exceptions.

Responsibilities:

Transportation & Cost Management

Manage inbound and outbound freight operations across international and domestic lanes
Own transportation budget; monitor, forecast, and report freight spend against plan
Recommend shipping modes, routing, and alternatives to balance cost, speed, and service
Create and maintain transportation dashboards by lane (cost, transit time, utilization)

Carrier & Forwarder Management

Lead sourcing, contracting, and performance management of carriers and freight forwarders
Serve as the primary point of contact for logistics partners
Review and approve international shipments prior to execution
Approve freight invoices, manage accessorial disputes, run accruals and period-end true-ups, and maintain lane rate tables

International Logistics & Compliance

Coordinate international shipments with freight forwarders and customs brokers
Ensure accurate, compliant documentation and Incoterms governance
Manage detention, demurrage, and visibility to duties and taxes
Ensure compliance with DOT, OSHA, HAZMAT, and internal policies

Service Level & Customer Support

Support Unit Fill Rate (UFR) and On Time In Full (OTIF) targets through proactive execution and exception management
Own retailer routing guide compliance and OTIF performance
Partner with Customer Care and Sales to resolve delivery issues and support chargeback prevention and disputes
Manage and resolve freight damage claims with carriers and insurance providers

Cross-Functional Collaboration

Interface closely with Planning and Procurement to align shipment priorities and meet production and delivery deadlines
Provide transportation visibility and shipment status support to Sales and Customer Care
Support ASN, EDI, and transportation-related system issues as needed
Lead peak planning and disruption mitigation (e.g., port congestion, weather events, labor actions)

Leadership & Continuous Improvement

Lead cross-functional execution (individual contributor role; no direct reports)
Identify root causes of service failures and lead corrective action plans
Continuously improve logistics processes, cost efficiency, and service performance

Perform other duties as assigned.

Requirements

Bachelor's degree in supply chain, Logistics, Business Administration, or related field
Minimum of 5 years of experience in freight, logistics, or transportation management
Strong knowledge of consumer goods supply chains
Experience managing international and domestic transportation networks
Familiarity with TMS platforms, EDI/ASN processes, and inventory management systems
Experience with major retailer logistics requirements (e.g., Walmart, Target, Walgreens, CVS, Ulta)
Advanced Excel skills; strong analytical skills and financial acumen
Exceptional communication, problem-solving, and organizational skills
High attention to detail, integrity, and a collaborative, solution-oriented mindset
Thrives and self-motivated when managing multiple projects in a fast-paced environment

Benefits

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k w/ Company Match)
Life Insurance (Basic, Voluntary & AD&D)
Generous Vacation Time Policy
Family Leave
Short Term & Long-Term Disability
Flexible Work Environment / Hybrid (Tuesday, Wednesday & Thursday required on site in Milani's Culver City & Vernon Office. Will split time between both offices)
Dog-Friendly HQ

Compensation:

The base salary range represents the low and high end of Milani's salary range for this position. Salaries will vary depending on factors including, but not limited to location, education, skills, and experience. The base salary range for this role is $90k to $110k.

EOE/M/F/Vet/Disability

Milani Cosmetics

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