Position Summary:
The Operations Supervisor – Transportation is responsible for overseeing daily transportation operations, ensuring safety, efficiency, and compliance with company and regulatory standards. This role manages drivers, monitors route performance, and drives continuous improvement in delivery operations.

Key Responsibilities:

Supervise and manage daily transportation operations, including dispatch and route execution
Monitor driver performance, safety compliance, and productivity metrics
Ensure all deliveries meet service standards and time commitments
Conduct ride-alongs, audits, and performance evaluations for drivers
Enforce company safety policies, including seatbelt use, distracted driving, and traffic compliance
Investigate incidents, accidents, and service failures; implement corrective actions
Utilize GroundCloud systems for route tracking, compliance monitoring, and reporting
Coordinate with terminal management and logistics teams to optimize route planning
Train, coach, and discipline drivers as needed to maintain high performance standards
Manage staffing levels, scheduling, and workload distribution
Maintain accurate records of performance, incidents, and payroll-related items

Qualifications:

Previous experience in transportation, logistics, or delivery operations required
Prior FedEx or last-mile delivery experience strongly preferred
Experience using GroundCloud or similar fleet management software preferred
Strong leadership and team management skills
Knowledge of DOT regulations and transportation safety standards
Ability to handle high-pressure situations and make quick decisions
Excellent communication and organizational skills

Preferred Skills:

Route optimization and dispatch experience
Performance management and employee coaching
Data analysis and reporting (KPIs, service failures, safety metrics)
Conflict resolution and problem-solving skills

Work Environment:

Fast-paced transportation and logistics setting
Requires early mornings, weekends, and extended hours as needed
Combination of office and field work (ride-alongs, yard checks, etc.)

LLOYD LOGISTICS INC

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Operations Supervisor - Transportation