Position Overview

Lakeside Companies is seeking a hands-on, strategic IT Manager to drive the performance, security, and scalability of our technology environment across multiple portfolio companies. This role is ideal for a multi-disciplined IT Manager eager to step into a diverse/expanding organization. You’ll lead a team, execute IT strategy, and ensure our systems, infrastructure, and security practices support business growth, operational excellence, and long-term innovation.

What You’ll Do

Cross-Functional Leadership

Execute IT strategy aligned with Director of IT’s developed company growth initiatives
Partner with cross-functional teams to execute their business needs and deliver scalable technology solutions
Define KPIs and metrics to measure IT team’s performance, communicate progress to Director of IT, and drive continuous improvement
Assist Director of IT with managing IT roadmaps, including system upgrades, new platforms, and digital transformation initiatives

Infrastructure & Operations

Manage and optimize enterprise IT infrastructure (network, cloud, on-premises systems, storage, and virtualization)
Design, implement, and maintain secure WAN/LAN environments and Microsoft 365 ecosystems
Ensure system reliability through patching, upgrades, monitoring, and performance tuning
Support multi-site operations, including periodic on-site coordination and travel as needed (potential up to 30% in Post Falls/Coeur d’Alene region)

Cybersecurity, Risk & Compliance

Execute cybersecurity strategy developed by Director of IT, including risk mitigation, audits, and incident prevention
Ensure alignment with frameworks such as SOC 2, ISO 27001, PCI, CMMC, and other regulatory standards
Implement and enforce security policies (e.g., GPO, access controls, data protection practices)
Maintain disaster recovery, backup, and business continuity planning

Team Leadership & Execution

Lead, mentor, and develop a team of Systems Administrators, Helpdesk professionals, and/or interns
Manage project delivery, including ERP implementations and other enterprise systems
Balance strategy execution with hands-on support and technical problem-solving
Foster and promote a high-performance, service-oriented IT culture

Vendor & Financial Management

Evaluate and recommend hardware, software, and services aligned with business goals to Director of IT
Build and manage vendor relationships and negotiate cost-effective contracts

What You Bring

Experience

8+ years of progressive IT experience, including infrastructure, systems, and security
5–10+ years of experience managing IT teams or departments
Proven success delivering IT strategy and executing cross-functional initiatives
Experience in multi-site environments

Technical Expertise

Strong knowledge of:
- Network architecture (LAN/WAN) and infrastructure
- Microsoft 365, Active Directory, virtualization, and cloud platforms
- Backup/recovery, disaster recovery, and business continuity
- Cybersecurity tools, frameworks, and compliance standards
Experience implementing enterprise systems (ERP or similar)

Leadership & Professional Skills

Strong business acumen with the ability to translate technical concepts into business value
Excellent communication and stakeholder management skills
Highly organized, analytical, and results-driven
Ability to operate both strategically and tactically

Education

Bachelor’s degree in Computer Science, Information Technology, or related field required
MBA or advanced degree preferred

Why Join Us

Opportunity to shape and execute IT strategies across a growing, multi-entity organization
High visibility role with direct impact on business outcomes
Collaborative culture with knowledgeable and industry expert employees and strong leadership alignment
Competitive compensation, benefits, and access to direct primary healthcare

Lakeside Companies

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