Job Title: Client Systems Administrator

Department: Information

Technology Business Unit: OSG - The Outdoor Channel Location: Tulsa, OK

Reports To: IT Systems Manager

Supervisor Position: No

Kroenke Sports & Entertainment (KSE) is an American Sports and Entertainment holding company based in Denver, Colorado. KSE is committed to providing world class sports and entertainment for both live and broadcast audiences. We are the employer of choice as the owner and operator of Ball Arena, DICK’S Sporting Goods Park, the Paramount Theatre, Denver Nuggets (NBA), the Colorado Avalanche (NHL), Colorado Mammoth (NLL), Colorado Rapids (MLS), Altitude Sports & Entertainment, Major League Fishing/Fishing League Worldwide (MLFLW), Winnercomm, Outdoor Sportsman Group and SkyCam.

The KSE Information Technology (IT) Department provides a broad range of technology services supporting operations at the enterprise, business unit, department, event, and project levels within the company. The IT department focuses on building and maintaining a reliable and secure technology infrastructure while delivering quality services that are prompt, cost effective, and reliable.

Nature Of Work

Supporting Information Technology functions for Outdoor Sportsman Group offices at locations across the U.S.

Examples Of Work Performed

Supports daily operations for remote site desktop computing.
Supports daily operation and deployment of remote site computer room equipment
Deploys desktops and laptops (Win and Mac OS) to remote site users.
Works with appropriate IT staff on remote site infrastructure projects and initiatives including: virtualization, disaster recovery, network maintenance, security, telecom, active directory, and workstation management.
When applicable, instructs end users concerning fulfillment of IT initiatives.
Documents full range of remote site IT operations and activities.
Provides recommendations on hardware and software standards and products.
Support hardware and software acquisition withing budget restraints.
Collaborate with IT staff in the diagnoses of software, hardware, and operator problems; and provides feedback to staff and end-users.
Travel to remote sites and to support projects as necessary.

Other Duties/Responsibilities

Assists with Service Desk operations as necessary.
Participates in staff meetings.
Participates in disaster recovery/business continuity solutions.
Assists with telephone system support.
Available for covering after hours maintenance critical issues.
Builds PCs and sets up user accounts to company specifications.
Provides end user technical support and training, when applicable.
Moves hardware to accommodate personnel changes and needs.
Other duties as assigned.

This description is a summary only and is describing the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business needs. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority.

Working Conditions & Physical Demands

Regularly required to:

talk or hear – 80% of the time
stand – 30% of the time
walk – 20% of the time
sit – 50% of the time
use hands to finger to handle or feel objects, tools, or controls – 80% of the time
reach with hands/arms, climb or balance – 10% of the time
use close vision and have ability to adjust focus – 80% of the time.

Frequently lift or move up to 10 lbs. and occasionally lift or move more than 50 lbs.

Noise level is usually moderate and occasionally very loud

Qualifications

Minimum

Five years’ experience supporting PC and Microsoft products.
Five years’ experience in PC hardware maintenance.
High school diploma or GED, required
Applicants must meet minimum qualifications at the time of hire.

Preferred

Formal technical training or 4-year college degree, preferred
MCSE or equivalent certification preferred
CCNA or equivalent certification preferred

Competencies/Knowledge, Skills & Abilities

Demonstrated proficiency in the operation and support of a wide variety of IT functions including server and desktop hardware, networking, telecommunications, operating systems, and application software.
Demonstrated advanced problem-solving capabilities
Advanced knowledge of Microsoft Active Directory networking operations
Experience with SAN/NAS systems
Advanced knowledge of Windows (server and desktop) operating systems
Advanced Knowledge of Apple operating systems
Knowledge of backup/disaster recovery/business continuity concepts and operations
Cooperative attitude and flexible approach to a wide variety of situations
Excellent written and verbal communication skills
Ability to work independently

Compensation

Salary range $60,000 - $70,000 per year

Equal Employment Opportunity

Kroenke Sports & Entertainment (KSE) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Kroenke Sports & Entertainment

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Client Systems Administrator