About Us:

At Johns Lyng USA, we pride ourselves on our reputation and commitment to sustainability. We offer a comprehensive range of building services, focusing on delivering exceptional customer service at every turn. From disaster recovery and management to residential and commercial reconstruction, restoration, and cleaning, we do it all! As a rapidly growing integrated building services company with operations in Australia, the USA, and New Zealand, we are looking for a motivated team player to fast-track their career and leave a lasting mark on our dynamic team.

Why Join Us?

Be part of our thriving future: Join a forward-thinking organization with a promising trajectory.
Make a difference: Contribute to local communities through impactful projects.
Engage in a positive culture: Thrive in a rewarding and collaborative team environment.
Receive comprehensive support: Benefit from training and guidance from experienced leaders.
Enjoy great perks: Phone, laptop, health insurance, 401(k), PTO and company paid sick leave.
Work with the best: Join a team where our brand is defined by our people and our culture.

Key Duties & Responsibilities:

Conduct field inspections of property damage caused by events such as fire, water, wind, hail, or other perils. (interior with heavy emphasis on exterior i.e. roof, siding and gutters)
Accurately document the scope of work, take precise measurements, and capture photo evidence.
Assess and scope repairs for out-of-state claims using image scanning software.
Prepare detailed scope of works using Xactimate & Symbility software
Ensure timely submission of estimates and required documentation
Communicate effectively with insurance adjusters, contractors, homeowners, and team members.
Take ownership of each assigned project from commencement to completion.
Maintain records of estimates, revisions, and communications.
Familiarity with local and state building code requirements
Stay up-to-date on construction methods, materials, and industry regulations.
Support internal teams with claim file reviews and document QA audits as needed.
Apply industry leading SLA standards to your work and ensure required KPIs are met.
Other tasks as assigned.

Key Selection Criteria:

Xactimate Level 1 Certified (Level 2 Preferred).
Core Logic Symbility.
Proven ability to onboard and utilize unfamiliar software efficiently.
Ability to operate a 3D scanning camera (Matterport/DocuSketch)
Experience with TPA or managed repair program work for national insurance carriers.
Excellent communication, customer service & relationship building skills.
Strong leadership abilities.
Bilingual (Spanish/English) is a plus.
Current motor vehicle license.

Physical Requirements:

Ability to walk through damaged properties (may include climbing ladders, accessing attics/crawlspaces, etc.).
Climb ladders and perform work assessments at heights above ground level.
Must be able to lift up to 30lbs and work in diverse weather conditions.

Apply Today!

If you are eager to advance your career and enhance your leadership skills, we want to hear from you! The successful candidate must have the right to work in the USA and be prepared for a criminal background check.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Johns Lyng USA

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