We are seeking a reliable, hands-on Field Infrastructure Technician to support onsite installations and service for small-to-mid-sized businesses across Eastern North Carolina and occasional out-of-state projects.

This role is travel-focused and physically hands-on. If you prefer primarily desk-based or remote IT work, this position will not be a good fit.

Requirements

Primary Responsibilities

Travel to client sites for equipment installations and service
Install and mount network switches, wireless access points, and related hardware
Pull and terminate network cable; test and verify cable runs
Assist with rack organization and structured cabling projects
Deploy workstations (physical setup, power, network connection, verification)
Replace UPS batteries and test power systems
Perform basic hardware troubleshooting onsite
Clearly communicate with clients while onsite
Escalate complex issues to senior technicians when needed

🔹 What This Role Is NOT

A remote helpdesk role
A cybersecurity analyst role
A senior systems administrator position
Primarily desk-based IT support

This is a field-driven, travel-based role focused on infrastructure deployment and configuration.

🔹 Technical Experience That Helps

Experience with low-voltage cabling or structured wiring
Familiarity with network equipment installation
Basic Windows workstation setup and troubleshooting
ISP/telecom (VoIP NOT Analog) or field service experience
Comfort working with tools and ladders

You do NOT need to be a systems engineer to succeed here.

🔹 Qualifications

Valid North Carolina driver's license and reliable transportation (out of state candidates must acquire in state license before beginning work)
Comfortable working at heights and lifting up to 50 lbs
Strong communication skills
Dependable, punctual, and able to work independently once trained
Willingness to travel as required

🔹 Required With Application

Please include a brief response (3-5 sentences):

Describe a hands-on technical project or installation you've completed and how you verified it was done correctly.

Applications without this response will not be reviewed.

Benefits

Salary commensurate with experience

Health, dental, and vision benefits

ITSS

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