🚀 We're Hiring: Director, IT and Infrastructure

📍 Hybrid | Full-Time I San Jose, Ca

Incedo Inc. is a high-growth Digital, Data and AI Transformation Specialist firm headquartered in New Jersey. We are a long-term strategy execution partner for Fortune 500 enterprises, operating at the intersection of business and technology across Banking & Payments, Wealth Management, Telecom, Hi-Tech, and Life Sciences.

We are building Incedo 4.0 - an AI-native, execution-focused, founder-led organization designed for scale, speed, and long-term impact.

Incedo delivers ROI from AI @ Scale through the “Power of 3”:

• Deep domain expertise

• AI & Data capabilities

• Engineering & Operations excellence

Job Summary

Are you a strategic technology leader who thrives at the intersection of infrastructure, cloud, DevOps, and engineering enablement? We're seeking a Director, IT and Infrastructure to drive agility, scalability, and resilience across our enterprise and production environments.

In this role, you'll lead the infrastructure that powers both internal IT systems and customer-facing production applications, ensuring high availability, security, and operational excellence while enabling fast-moving engineering workflows and continuous delivery.

Key Responsibilities:

🔹 Infrastructure & Operations Leadership

• Lead the design, implementation, and optimization of on-premises, hybrid, and cloud infrastructure

• Ensure performance, security, scalability, and reliability of enterprise and production environments

• Oversee production operations with a focus on observability, resilience, and proactive incident management

🔹 DevOps & CI/CD Enablement

• Drive adoption of DevOps and Agile practices across infrastructure and operations teams

• Partner with Engineering and Product teams to enable CI/CD pipelines, automated testing, and environment provisioning

• Champion Infrastructure-as-Code and automation frameworks to improve consistency and deployment velocity

🔹 Engineering Partnership

• Collaborate closely with Engineering, DevOps, SRE, Security, and Cloud Operations teams

• Align infrastructure strategy with product delivery goals and technology roadmaps

• Promote operational excellence through observability, performance optimization, and postmortem-driven learning

🔹 Strategic Planning & Governance

• Develop and execute a multi-year infrastructure modernization strategy

• Lead capacity planning, lifecycle management, patching, upgrades, and cloud optimization initiatives

• Ensure compliance with security, audit, and operational requirements

🔹 Team Leadership

• Lead, mentor, and develop infrastructure engineers, cloud administrators, and IT operations professionals

• Foster a culture of ownership, speed, accountability, and continuous improvement

• Manage strategic vendor and technology partner relationships

What We're Looking For:

✔ Bachelor's degree in Computer Science, Information Systems, or related field (Master's preferred)

✔ 10+ years of infrastructure, operations, or cloud experience, including 5+ years in leadership roles

✔ Deep expertise in hybrid and multi-cloud environments (AWS, Azure, and/or GCP)

✔ Strong background in Linux/Windows administration, networking, cloud platforms, and automation

✔ Hands-on experience with Kubernetes, Docker, Terraform, Ansible, Jenkins, GitLab, ArgoCD, Prometheus, Grafana, and modern DevOps toolchains

✔ Proven success leading cross-functional teams within SaaS, cloud, or high-growth technology environments

✔ Exceptional communication skills with the ability to translate technical strategy into business outcomes

Preferred Qualifications:

• Experience supporting customer-facing production environments with high availability requirements

• Strong partnership experience with Software Engineering and SRE organizations

• Knowledge of security frameworks, ITIL principles, and automation-first operations

• Familiarity with FinOps and cloud cost optimization practices

• Experience managing distributed and remote teams

Why Join Us?

You'll have the opportunity to shape the future of our infrastructure platform, accelerate engineering innovation, and lead transformational initiatives that directly impact our products, customers, and business growth.

Interested candidates are encouraged to apply and be part of a team driving modern infrastructure excellence.

Incedo Inc.

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Director, IT and Infrastructure