Department: Information Technology

Location: Boulder County

Compensation: $110,000 - $150,000 / year

Description

As an Infrastructure Administrator at Impulse Space, you will serve as the primary on-site IT lead at one of our locations. This hybrid role blends L1 through L3 technical support with hands-on infrastructure administration, requiring both excellent customer service and strong systems expertise.

From helping users reset passwords to managing cloud infrastructure, network gear, and compliance-aligned systems. This is a high-trust, high-autonomy role ideal for someone who thrives in a fast-moving, mission-driven aerospace environment.

Responsibilities

On-Site Support and IT Operations

Serve as the first line of defense for all local IT issues, providing L1 to L3 support across Windows, macOS, and Linux endpoints
Deliver exceptional in-person support for day-to-day issues, including hardware, software, printing, and connectivity
Provide white-glove support to executives and key stakeholders
Handle new hire onboarding and offboarding, including device setup, account provisioning, and access configuration
Maintain and curate documentation and internal knowledge base articles
Managing sub-contractors performing work on-premises
Supporting rapid deployment of physical IT hardware (e.g. running data lines, adding cameras, networking equipment, etc)

Infrastructure and Systems

Deploy, configure, and maintain on-prem and cloud infrastructure (VMware, Azure, AWS)
Implement and manage Infrastructure as Code (IaC) using tools like Terraform
Monitor and troubleshoot network systems, VPNs, and endpoint performance
Support integration and automation across IT systems, apps, and platforms
Own and manage backup systems and disaster recovery plans
Support privileged access management and contribute to zero-trust architecture enforcement

Security and Compliance Support

Operate IT systems in alignment with CMMC, NIST 800-171, and ITAR practices
Implement and maintain monitoring and alerting systems (e.g., PRTG, Nagios)
Coordinate with IT leadership and Security on incident response, endpoint security, and logging
Assist with audit prep, hardware inventory, and vendor coordination

Minimum Qualifications

5+ years of experience providing hands-on L1–L3 technical support in a professional environment
Experience managing and troubleshooting systems across Windows, macOS, and Linux
Demonstrated experience using Microsoft 365, Intune, and Entra ID (Azure AD)
Experience with Infrastructure as Code (Terraform, or similar)
Experience supporting VMware, Azure, or AWS environments

Preferred Skills and Experience

Bachelor’s degree in computer science, Information Systems, or related field
Experience supporting classified or regulated environments (CMMC, ITAR, NIST 800-171)
Prior experience managing local IT infrastructure at a remote site
Experience with facilities build-outs, cable or fiber installations, and lab infrastructure support
Strong understanding of zero trust, endpoint hardening, and identity access controls
Prior experience building and deploying hardware to support manufacturing groups
Familiarity with endpoint management, backups, and network hardware (switches, firewalls, APs)
Strong troubleshooting, documentation, and customer service skills
Comfortable using a lift

Additional Information:

Compensation bands are determined by role, level, location, and alignment with market data. Individual level and base pay is determined on a case-by-case basis and may vary based on job-related skills, education, experience, technical capabilities and internal equity. In addition to base salary, for full-time hires, you may also be eligible for long-term incentives, in the form of stock options, and access to medical, vision & dental coverage as well as access to a 401(k) retirement plan.

Impulse Space’s spacecraft manufacturing business is subject to U.S. export regulations including the International Traffic in Arms Regulations (ITAR) and Export Administration Regulations (EAR). This position requires applicants to be either U.S. Persons (i.e., U.S. citizen, U.S. national, lawful permanent U.S. resident (green card holder), an individual granted asylum in the U.S., or an individual admitted in U.S. refugee status) or persons eligible to obtain an export license from the U.S. Departments of State, Commerce, or other applicable U.S. government agencies. Learn more about the ITAR here.

Impulse Space is an Equal Opportunity Employer; employment with Impulse Space is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Impulse Space

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