The CompanyImerysis the world's leading supplier of mineral-based specialty solutions for the industry with 3.6 billion in revenue and 12,400 employees in 40 countries in 2024. The Group offers high value-added and functional solutions to a wide range of industries and fast-growing markets such as solutions for the energy transition and sustainable construction, as well as natural solutions for consumer goods. Imerys draws on its understanding of applications, technological knowledge, and expertise in material science to deliver solutions which contribute essential properties to customers' products and their performance. As part of its commitment to responsible development, Imerys promotes environmentally friendly products and processes in addition to supporting its customers in their decarbonization efforts.Imerys is listed on Euronext Paris (France) with the ticker symbol NK.PA.The PositionOffice AdministratorJob Summary

JOB SUMMARY/PURPOSE

In 2-3 sentences, summarise the job purpose stating overall role and objectives, and its overall contribution to the Company

The Office Administrator is responsible for the day to day operation of the customer service and accounts receivable office. The key responsibilities include receiving customer orders, obtaining commitments to meet customer requirements from operations, coordinating shipments with brokers, freight companies, and export carriers, distributing invoices for payment, developing purchase orders, reporting payroll requirements, and receiving and submitting invoices for payments to vendors.

JOB SCOPE/DIMENSIONS

Give key data and statistics (4 or 5 at most) that characterise the results, means, and activities upon which this position has a direct or indirect influence: turnover, gross margin, budgets, tonnage, number of subordinates, number of customers, geographical zones concerned.

Analyzes and organizes office operations and procedures such as typing, bookkeeping, preparation of payrolls, flow of correspondence, filing, purchase of plant and office supplies, and other clerical services.
Evaluates Plant production, revises procedures, or devises new forms to improve efficiency of work flow.
Performs all data entry and adjustment of all production, man hour, deliveries and plant inventory control information.
Establishes uniform correspondence procedures and style practices.
Formulates procedures for systematic retention, protection, retrieval, transfer, and disposal of records in accordance with Imerys' Quality System and Imerys Records protocols.
Prepares productivity reports for guidance of management.
Reviews customer requests for product.
Arranges for transportation of product both domestic and export
Requisitions parts and supplies.
Coordinates and supports DOT logs and regulatory reporting
Other duties may be assigned.

KEY TASKS AND RESPONSIBILITIES

List the essential functions, major activities and the main areas of ongoing responsibility concerning the position. Give the precise long- term results or the contributions expected of the position. Use action verbs (ex: contribute, assure, supervise...) to indicate the degree of responsibility of the position with regards to the expected results. Identify the necessary components of success and the specific difficulties for the position.

Requires regular interaction with customers, vendors, personnel in operations, Imerys corporate personnel including accounting, finance, HR, etc.
May be asked to travel to learn new customer service and accounting systems
Required to support internal and external customer audits of the plant accounting systems and records managements systems
The customer service office supports one operation, but may be called on to support other facilities as deemed appropriate

OTHER IMPORTANT FUNCTIONS

What other functions are performed in this position that might not be considered essential?

Peer review of new product specifications and product packaging configurations
Participation in quick-hit task teams

JOB SPECIFICATIONS

Education and Experience requirements

(Educational requirements should be the minimum level acceptable for the position. Experience should describe both type and amount of necessary qualifying experience. Also note any professional licenses required)

High School Diploma
1-2 years of administrative experience is desired
Strong customer service skills and positive attitude required

Knowledge, skills, abilities and other characteristics (Identify skills/attributes required for this position which may include leadership, problem solving, interpersonal, communications, planning, team participation skills, and/or language requirements.)

Ability to work in electronic resource planning systems
Good understanding of Google Suite
Basic accounting skills
SAP experience, a plus

Physical/Environmental Aspects - US ONLY

List specific physical demands and activities of the position with a description of the activity including the frequency and duration required. Also note the work environment.

Approximately 33% of the work day is spent sitting at a desk working on a computer and telephone. Work will include walking through the operations as appropriate and may require occasional climbing of stairs and lifting. Varying types of personal protective equipment shall be donned when handling hazardous chemicals. A hard hat, safety glasses, and dust mask is required when working in the manufacturing areas.

Position TypeFull time

and

Permanent

Only technical issues will be monitored through the below inbox:

recruiting.support@ imerys.com

PLEASE DO NOT SUBMIT RESUMES OR APPLICATIONS TO THIS EMAIL, AS THEY WILL NOT BE REVIEWED.

To ensure fairness and legal compliance in our recruitment processes, only applications received through the online application process will be considered.

IMERYS is an Affirmative Action and Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws.

IMERYS REFRACTORY MINERALS USA

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