Salary: $32.83 - $42.68

Job Overview

Manages projects and assigned staff of varying size, scope and impact from single business units up to multi-component projects with high value and organizational visibility within large divisions and departments.

Core Competencies

Customer Commitment - Proactively seeks to understand the needs of the customers and provide the highest standards of service.
Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve.
Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations.
Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.

Make a difference in the lives of our community’s most vulnerable residents.
The Homeless & Community Services Department is seeking an experienced Project Manager to lead projects that support homelessness services, human services, and affordable housing initiatives. In this role, you will manage contracts, special initiatives, and community-focused projects that help residents access critical resources and support.

You’ll work closely with internal County teams and external partner agencies to ensure programs are compliant, well-managed, and achieving meaningful outcomes for the people we serve.

What You’ll Do

In this role, you will:

Manage and coordinate medium-sized projects related to homeless services, human services, and affordable housing programs.

Provide project management leadership for contracts and compliance, special initiatives, and community events.

Participate in developing scopes of work and project plans for new and ongoing initiatives.

Prepare and/or review contract drafts, requests for proposals (RFPs), amendments, and related documentation.

Develop project schedules, track milestones, and manage resources to ensure projects are completed on time and within budget.

Prepare, monitor, and report on project/program budgets, including tracking allocated funds and controlling expenses.

Establish administrative procedures and guidelines to support effective program and project outcomes.

Coordinate with other County departments and divisions to ensure efficient communication, collaboration, and service delivery.

Review and resolve project management, administrative, and operational issues as they arise.

Collect, organize, and analyze data to support decision-making, reporting, and continuous improvement.

Perform other related duties as needed to support departmental and County goals.

The ideal candidate will be:

Experienced in homelessness and human services:

Familiar with the continuum of care for homelessness, human services, and affordable housing resources.

Experienced working with vulnerable populations, both in the field and through special projects.

Skilled in project and program management:

Strong background in programmatic and fiscal management of programs and projects, including grants and publicly funded initiatives.

Demonstrated ability to manage projects involving contracts, compliance, and cross-departmental collaboration.

Knowledgeable in funding and compliance for vulnerable populations:

Experience managing and monitoring recipients and/or cases related to federal, state, and local funds that support vulnerable populations (such as CDBG, HOME, NSP, SHIP, ESG, etc.).

Experienced in billing, data analysis, document review, and ensuring adherence to program and funding requirements.

Client- and community-focused:

Strong background in managing complex customer service cases and case resolution.

Comfortable interfacing with external agencies and partners that support vulnerable populations and community services.

A strong communicator and collaborator:

Skilled in verbal and written communication, including the ability to draft and modify contracts and technical documentation.

Proven ability to collaborate across internal departments and with external partners to achieve organizational goals.

Data- and results-driven:

Experienced in data validation and reporting to monitor program impact, compliance, and performance.

Able to develop and use tracking systems to monitor work progress and project status.

Minimum Qualifications

Graduation from an accredited four-year degree granting college or university; AND

Four (4) years of program/project management experience directly related to the position duties;
OR

An equivalent combination of education (not less than a high school diploma/GED), training, and experience that would reasonably be expected to provide the job-related competencies noted above.

Why Join Hillsborough County Government?

Working for Hillsborough County means serving your community while building a stable and rewarding career in local government.

The County offers a competitive salary based on qualifications and experience, along with an excellent benefits package, which may include:

Generous PTO & Holiday Plan

Health Plans

Health Savings Account

Dental & Vision Plans

Employee Assistance Program (EAP)

Healthcare Flexible Spending Account

Dependent Care Flexible Spending Account

Tuition Reimbursement

Cafeteria Benefit

Life Insurance

Short & Long-Term Disability Insurance

Ready to Apply?

If you are committed to public service and have a passion for supporting vulnerable populations through effective project and program management, we encourage you to apply.

Submit your application through Hillsborough County’s online job portal for consideration.

Physical Requirements

This job is performed in a professional office environment using standard office equipment such as computers, phones, photocopiers, and fax machines.

Work Category

Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Emergency Management Responsibilities

In the event of an emergency or disaster, an employee may be required to respond promptly to duties and responsibilities as assigned by the employee’s department, the County’s Office of Emergency Management, or County Administration. Such assignments may be for before, during or after the emergency/disaster.

Additional Job Requirements

A department, depending on the nature of its mission and operations, may require that employees in all or certain positions in this job classification:

Maintain the ability to pass the background checks required for the position. These background checks may include but are not limited to:

Criminal History Background Check using Florida Department of Law Enforcement (FDLE) Criminal Justice Information Services (CJIS)
Level 1 and Level 2 Background screening (Ch. 435 Florida Statutes)
Child Abuse, Abandonment and Neglect Record Check using the State Automated Child Welfare Information System (SACWIS)
Sex Offender and Sexual Predator record check using the list maintained by the Florida Department of Law Enforcement (FDLE)

Possess the necessary job related license(s) or certification(s) that may include possession of a Florida Driver License (Class E) or an applicable Commercial Driver License (CDL)

Career Progression

Employees in this classification that acquire the competencies and minimum qualifications for the next tier will be able to apply for promotional opportunities through a competitive selection process. Employees will not automatically be upgraded to the next tier. Reclassifying a position is based on business need and financial impact and is not based solely on the job competencies or qualifications of the incumbent.

Hillsborough County, Florida

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