Project Coordinator

Job Description:

If you’re a confident individual who excels at collaborating with others to achieve results, then this position may be for you! A successful candidate for Grid4’s Project Coordinator must be organized, possess strong communication skills, be experienced and comfortable presenting to audiences and be able to command and control environments. The Grid4 Project Coordinator will be responsible for coordinating the delivery of Grid4’s world-class services to customers and creating an exceptional customer experience.

Responsibilities:
The candidate will be responsible for the management and deployment of products and services to new and existing Grid4 customers.

Ensure customer satisfaction by providing clear expectations
Facilitate frequent meetings with customers to accomplish the project goals
Create, deliver, and discuss an implementation process with each customer

Track, manage and communicate milestones and deliverables
Work with the customer to complete the station review worksheet
Ensure change management procedures are followed by customer
Coordinate internal and external resources to ensure successful service delivery
Provide training to end users and administrators on the services being purchased

Help in the ongoing development of the product by providing feedback to the product team
Conduct online meetings for training and overall project management
Reliable transportation is necessary as local travel is involved

Qualifications, skills, and knowledge:

Bachelor's degree or relevant experience
Previous Project Coordinator and/or telecommunications experience preferred

PMP Certification and experience with Microsoft Office is a plus

Strong work ethic and a passion for delivering excellent customer service
A positive attitude and sense of humor
A creative and leadership mindset
Exceptional organization and time management skills

Strong written and verbal communication skills

What we’ll bring to the table:

Work-life balance
Vibrant company culture and fun work environment – our values don't sit on a shelf collecting dust, we use them in all we do
Ability to make an impact – your ideas and voice are important to us and are welcomed here
Employee health is one of our top priorities! We offer great health benefits – medical, dental, and vision
Days allocated for rest and relaxation – including 10 vacation days, 10 paid holidays, 5 paid personal/sick days, bereavement, jury duty & military leave
Offering you the best chance to prepare for the future – 401(k) with a generous company match
Business casual dress code

Here’s what a couple of team members have to say about Grid4:

“I enjoy the people and the work-life balance” – New hire for HR
“I like the open and friendly work environment. There is always an employee willing to help”– New hire for Project Management

Salary range: $55,000.00-$75,000.00

Grid4 Communications

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