Job Summary
Join our dynamic team as a Mitigation Technician and become a vital part of our disaster response and property restoration efforts! In this energetic role, you will be on the front lines of emergency mitigation, providing essential services to restore homes and businesses affected by water, fire, mold, or storm damage. Your proactive approach and commitment to safety will ensure rapid response times, high-quality work, and satisfied customers. This position offers an exciting opportunity to develop your skills in restoration while making a tangible difference in people’s lives during their most challenging moments.

Key Responsibilities

Respond to emergency calls for water, fire, mold, storm-related, and biohazard losses.
Operate company vehicles safely to transport tools, equipment, and team members to job sites.
Keep all tools and equipment organized and well maintained.
Perform water extraction, structural drying, demolition, mold remediation and cleaning, smoke & soot cleaning, odor control, and debris removal. using industry-standard equipment and handle power tools and specialized equipment efficiently.
Set up, monitor, and adjust drying equipment, including dehumidifiers, air movers, HEPA filtration, and specialty equipment.
Take moisture readings, complete drying logs, and document job progress.
Upload photos, notes, moisture maps, and reports into our CRM DASH.
Coordinate labor, equipment, and material needs with the office, Lead Tech, and Estimator.
Present a professional appearance groomed and in uniform
Adhere strictly to safety protocols during all phases of work to prevent accidents or health hazards.
Communicate professionally with customers, adjusters, vendors, and internal teams.
Ensure all work complies with IICRC or ICRA standards, company procedures, and safety requirements.
Maintain company vehicles, equipment, and job sites in a clean, organized, and operational condition.
Participate in rotation for after-hours emergency response, weekend on-call schedules, and overtime as needed.
Attend production meetings and assist with training and mentoring team members.

Qualifications

1+ years of restoration or mitigation experience preferred.
IICRC WRT certification preferred; ASD, AMRT, FSRT, or other certifications are a plus.
Experience with hydrometers, moister meters, using a CRM/Computer Skills are beneficial.
Punctuality is required
Strong communication and organizational skills.
Ability to work in fast-paced and emergency-response environments.
Forklift Experience a plus
Valid driver's license with a clean driving record.
Reliable transportation.

Physical Requirements

Lift and carry 50+ pounds regularly.
Climb ladders and work in attics, crawlspaces, and confined spaces.
Bend, kneel, push, pull, and stand for extended periods.
Work in varying indoor and outdoor weather conditions.
Wear PPE, including respirators, as required.

Experience

Prior experience in the restoration industry or related construction fields is highly preferred.
Knowledge of water damage restoration, flood mitigation, fire damage cleanup, and mold remediation is a strong advantage.
Familiarity with Xactimate software for estimating project costs is desirable but not mandatory; training will be provided.
Demonstrated ability to operate hand tools, power tools, carpet cleaning equipment, and other restoration devices safely.
Strong commitment to safety protocol adherence and personal protective equipment (PPE) use in all work environments.
Excellent customer service skills with a positive attitude toward helping clients through stressful situations.
Ability to work on-call shifts including nights, weekends, or holidays as needed for emergency response coverage.

Join us in delivering rapid response mitigation services that restore peace of mind for our clients! We’re looking for motivated individuals ready to build a rewarding career in the restoration industry—where your skills make a real difference every day!

Pay: $15.00 - $19.00 per hour

Benefits:

401(k) 4% Match
Employee discount
Opportunities for advancement
Paid time off
Paid training
Professional development assistance
Safety equipment provided

Application Question(s):

Must have a valid drivers license and clean driving record

Experience:

Water damage restoration: 1 year (Preferred)

Ability to Commute:

Jasper, GA 30143 (Required)

Willingness to travel:

25% (Preferred)

Work Location: In person

Global Restoration

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