Position Summary

The Director of Operations is a senior operational leader responsible for driving enterprise execution, operational scalability, and organizational performance across multiple regions and functions. This role provides strategic oversight of production, staffing, operational systems, and leadership development while ensuring the organization has the structure and resources necessary to sustain growth.

The Director plays a critical role in translating executive vision into operational reality by aligning field execution, business systems, and leadership accountability. This position requires a balance of strategic thinking, operational rigor, and hands-on leadership across complex, fast-scaling environments.

Core Responsibilities

Enterprise Operational Leadership

Strategize, implement, and oversee operational frameworks that support scalable growth
Ensure consistent execution standards across regions, business units, and field teams
Translate company strategy into structured operational roadmaps
Drive operational maturity through systems, accountability, and leadership alignment

Multi-Region Performance Oversight

Oversee operational performance across regions, crews, and project pipelines
Align manpower planning with backlog forecasts and expansion initiatives
Ensure production consistency and delivery reliability across markets
Maintain field visibility through regional engagement and operational reviews

Strategic Resource & Capacity Planning

Ensure the organization has adequate personnel, equipment, and operational infrastructure to meet demand
Partner with leadership on workforce planning and expansion strategy
Optimize resource deployment to improve productivity and utilization
Support long-range operational scaling initiatives

Financial & Business Performance Alignment

Partner with Finance to align operational execution with financial outcomes
Monitor key cost drivers including labor, equipment utilization, and subcontractor spend
Support regional P&L awareness and margin improvement initiatives
Evaluate financial impact of operational strategies and structural changes

Leadership Development & Organizational Maturity

Develop and mentor operational leaders and high-potential managers
Strengthen leadership accountability and execution discipline
Support succession planning and leadership bench development
Elevate management capabilities across the organization

Cross-Functional Enterprise Alignment

Serve as a senior liaison between executive leadership and operational teams
Strengthen alignment across Operations, HR, Finance, Safety, and Support functions
Ensure operational initiatives are coordinated across departments
Improve enterprise-wide communication and execution clarity

Systems, Process & Infrastructure Development

Lead adoption and optimization of operational systems (Fieldwire, HRIS, fleet platforms, reporting tools)
Standardize performance dashboards and reporting frameworks
Build scalable processes that support rapid organizational growth
Evaluate operational impact of new systems and initiatives

Governance, Risk & Compliance

Ensure adherence to company policies, safety standards, and regulatory requirements
Reinforce operational discipline across multi-state environments
Support audits, risk assessments, and operational governance initiatives
Establish accountability frameworks that drive consistency and compliance

Executive Decision Support

Provide data-driven insights and operational analysis to executive leadership
Identify enterprise risks, bottlenecks, and scaling constraints
Lead or support strategic initiatives including expansion, restructuring, or transformation
Contribute to long-range planning and organizational design

Key Performance Indicators (KPIs)

Regional and enterprise operational performance
Production scalability and execution consistency
Leadership development and bench strength
Margin improvement and cost discipline
KPI adoption and operational visibility
System adoption and process standardization
Organizational scalability and operational maturity

Qualifications

Required

8-12+ years of operational leadership experience
Proven experience leading multi-team or multi-region operations
Background in construction, telecommunications, utilities, or infrastructure environments
Demonstrated success scaling operations and building structured processes
Strong leadership and organizational development capability

Preferred

Bachelor's degree in Business, Construction Management, or related field
Experience scaling regional operations into multi-state platforms
Telecommunications or OSP construction experience
Experience implementing enterprise systems or operational transformations
Lean, Six Sigma, or operational excellence exposure

Knowledge, Skills, And Abilities

Strong enterprise-level operational and financial acumen
Ability to lead through influence across distributed organizations
Advanced process design and operational scaling capability
Strong executive communication and stakeholder alignment skills
Data-driven decision making and analytical rigor
Ability to bring structure to fast-growth environments

Working Environment

Combination of executive, office, and field environments
Frequent regional or multi-state travel based on business needs
High-growth, execution-driven infrastructure environment

About GAC Enterprises, LLC

GAC Enterprises, LLC is a fast-growing telecommunications construction and infrastructure company specializing in fiber optic deployment, outside plant (OSP) construction, and turnkey network delivery. Founded in 2016 and evolving from GAC Construction (est. 2006), GAC delivers end-to-end project solutions through experienced teams, modern field technology, and a strong commitment to safety, quality, and execution.

As GAC continues to scale across multiple regions, the organization is focused on strengthening operational infrastructure, developing leadership depth, and building scalable systems that support long-term, multi-state growth.

Requirements

Required

Bachelor's degree in Business, Construction Management, or related field (or equivalent experience)
8-10+ years of senior operational leadership experience
Experience in construction, telecommunications, utilities, or infrastructure environments
Demonstrated experience managing operational budgets and performance
Strong background in process improvement and scaling operations

Preferred

Master's degree in a related discipline
Experience scaling regional operations into multi-state platforms
Telecommunications or OSP construction background
Experience implementing enterprise systems or operational transformations
Lean, Six Sigma, or operational excellence certifications

Knowledge, Skills, And Abilities

Strong financial and operational acumen with P&L awareness
Advanced process analysis and optimization capabilities
Ability to lead through influence across distributed teams
Strong stakeholder communication and alignment skills
Data-driven decision-making using analytics and KPIs
Ability to introduce structure in fast-growth environments
Working knowledge of regulatory and compliance frameworks

GAC Enterprises, LLC

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