Overview:

Our client, a leading international freight forwarder, is seeking a detail-oriented and proactive Operations Coordinator to join their team in Coraopolis, Pennsylvania. This on-site role supports the day-to-day execution of logistics operations, ensuring shipments move efficiently while maintaining a high level of service to customers and internal stakeholders.

The ideal candidate is highly organized, adaptable, and comfortable working in a fast-paced environment with multiple priorities.

Key Responsibilities:

The Operations Coordinator will support logistics and operational processes across air and ocean freight, including:

Coordinate and track domestic and international shipments from pickup through final delivery.
Assist with booking air and ocean shipments and monitoring movement to ensure on-time execution.
Prepare and process shipping documentation, including invoices, packing lists, and Bills of Lading.
Update and maintain shipment data within CargoWise and internal systems.
Communicate with customers, carriers, warehouses, and overseas agents to ensure smooth operations.
Provide status updates and proactively address shipment delays or issues.
Support rate entry, quoting, and cost tracking to ensure accurate billing and file profitability.
Ensure compliance with company SOPs and international shipping regulations.
Work closely with internal departments such as accounting and customs brokerage to support workflow efficiency.
Assist with general administrative and operational tasks as needed.

Required Qualifications:

1+ year of experience in logistics, freight forwarding, or supply chain operations preferred.
Basic knowledge of air and/or ocean freight processes.
Experience with CargoWise or similar TMS is preferred.
Strong organizational and multitasking skills with attention to detail.
Effective written and verbal communication skills.
Proficiency in Microsoft Office (Outlook, Excel, Word).
Ability to work independently and as part of a team.

Preferred Qualifications:

Experience in a freight forwarding or 3PL environment.
Familiarity with international shipping documentation and terminology.
Strong problem-solving skills and ability to work under pressure.
Associate or bachelor’s degree preferred.

Compensation and Schedule:

Competitive salary based on experience.
Full-time position requiring 5 days per week on-site at theCoraopolis, Pennsylvania office.

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Operations Coordinator