Director II – Transportation

Reports to: Executive Director – Transportation

PC: 14023

Grade 405

239 Days

Salary: $97,569 - $117,552

FLSA Status: Exempt

Position Purpose

Supports the Executive Director of Transportation by managing daily transportation operations, providing top-notch customer service, supervising personnel, ensuring safety and regulatory compliance, overseeing fleet availability, coordinating communication among stakeholders, assisting with budgeting and reporting, and contributing to strategic planning and key performance indicators to ensure safe, reliable, and efficient student transportation services.

Essential Job Functions

Operations

Oversees the dispatch of buses for regular education and special education.
Coordinates transportation for extracurricular and field trips.
Monitors fleet availability and adjusts routes or staffing as needed.
Manages GPS data, camera systems, and telematics to ensure all are functioning and used effectively.
Communicates effectively with parents, administrators, and staff.
Oversees optimization of bus routes through daily on-time performance metrics and GPS utilization.
Analyzes ridership data to recommend route consolidation or expansion.
Supports drivers with student behavior issues by providing guidance and intervention strategies.
?Promotes a positive work culture built on accountability, teamwork, and customer service.
Ensures continuity of leadership and services during Executive Director’s absence.

Communication and Customer Service

Creates a positive and predictable school bus experience for students, parents, and school staff with safety and on-time performance being of paramount importance.
Manages routes to be on-time and consistently following the planned schedule.
Develops a culture of excellence where all interactions, whether with a student, parent, or school administrator, are conducted with patience, professionalism, and a people-first attitude.
Ensures rigorous safety standards, well-maintained vehicles, and drivers trained to prioritize student safety above all else.
Responds promptly and professionally to complaints, inquiries, and service concerns.
Provides clear, accurate, and timely information about routes, delays, policy changes, and service disruptions.
Conducts community outreach to improve public understanding of transportation procedures and safety.

Records, Reports, & Correspondence

Assists in the implementation of procedures that maintain safety standards in compliance with state and federal laws and insurance regulations.
Communicates effectively with parents, administrators, and staff.
Communicates with campus and central office administrators concerning transportation bus routing matters such as potentially hazardous conditions, construction areas, and so forth.
Works in collaboration with Transportation Managers for the operation of the department, and to address inquiries relating to parents, patrons, and school administrators on issues concerning transportation routing matters.
Maintains preparedness for emergencies and crisis situations.
Oversees the creation and management of the Bus Driver and Monitor manual.
Maintains accurate records of inspections, accident reports, and compliance documentation.

Administrative Responsibilities

Develops, reviews, and updates job descriptions for transportation personnel; oversees filling of vacancies in a timely manner; conducts interviews, and completes selection process; coordinates/facilitates onboarding and training of new hires among Transportation teams.

Safety

Performs preventive maintenance on tools and equipment and ensures equipment is in safe operating condition.
Follows established safety procedures and techniques to perform job duties including lifting and climbing; operates tools and equipment according to established safety procedures.
Corrects unsafe conditions in work area and promptly reports any conditions that are not immediately correctable to supervisor.

Supervisory Responsibilities

Selects, trains, supervises, and evaluates staff, and makes recommendations relative to assignment, retention, discipline, and dismissal.

Personal Work Relationships

All Fort Worth ISD employees must maintain a commitment to the District’s mission, vision, and strategic goals.
Exhibits high professionalism, standards of conduct and work ethic.
Demonstrates high quality customer service; builds rapport/relationship with the consumer.
Demonstrates cultural competence in interactions with others; is respectful of co-workers; communicates and acts as a team player; promotes teamwork; responds and acts appropriately in confrontational situations.

Other Duties As Assigned

Performs all job-related duties as assigned and in accordance with Board rules, policies and regulations. All employees are expected to comply with lawful directives in rare situations driven by need where a team effort is required.

Knowledge, Skills & Abilities

Knowledge of District policies, procedures, and regulations.
Knowledge of federal and state school transportation regulations.
Knowledge of budget control methods, policies, and procedures.
Knowledge of computerized routing software.
Skill at the advanced level, working with Microsoft Office 365 (Outlook, Excel, and Word).
Skill in performing mathematical and statistical calculations with accuracy.
Skill in organizing, analyzing, and summarizing complex data.
Skill in conducting cost-benefit analyses, including using judgment and creativity in considering the relative costs and benefits of potential actions to choose the most appropriate one.
Skill in organizational development, communications, public and interpersonal relations.
Ability to train end-users in GPS software, fleet management tablets/devices, routing software, and video software.
Ability to process and handle confidential information with discretion.
Ability to conduct on-site inspection of District transportation operations.
Ability to manage and create budgets, and to monitor and maintain accurate budget reports.
Ability to use software to access databases, email, create spreadsheets, and do word processing.
Ability to communicate effectively, including preparing oral or written communications, such as presentations, reports, and memoranda.
Ability to communicate effectively, both oral and written forms.
Ability to engage in self-evaluation with regard to performance and professional growth.
Ability to establish and maintain cooperative working relationships with others contacted in the course of work.

Travel Requirements

Travels to school district buildings and professional meetings as required.

Physical & Mental Demands, Work Hazards

Tools/Equipment Used: Standard office equipment, including computer and peripherals.
Posture: Prolonged sitting and standing; occasional stooping, squatting, kneeling, bending, pushing/pulling, and twisting.
Motion: Frequent repetitive hand motions, including keyboarding and use of mouse; reaching.
Lifting: Occasional light lifting and carrying (less than 15 pounds).
Environment: Works in an office setting; occasionally irregular and/or prolonged hours.
Attendance: Regular and punctual attendance at the worksite is required for this position.
Mental Demands: Maintains emotional control under stress; works with frequent interruptions.

Minimum Required Qualifications

Education:
- Accredited High School diploma, GED, or Texas Certificate of High School Equivalency required;
- Bachelor’s degree from accredited college or university preferred.
Certification/License:
- Clear and valid Texas Commercial Driver’s License (Class B) with Passenger (P) and School Bus (S) endorsements required;
- Insurable by the District's insurance carrier required;
- Texas Association for Pupil Transportation Certification preferred.
Experience:

Required Experience

7-10 years’ experience in transportation in a comparable environment.

Preferred Experience

Experience utilizing and training end-users in GPS software, fleet management tablets/devices, routing software, and video software.
Experience with routing and scheduling (dispatching), driver training, accident investigation, inventory control and preparation of bus specifications.
Experience with logistics: detailed organization/implementation of complex operations.

Approved combinations:

Education Experience

HS/GED/TxCHSE 10 years

Bachelor’s degree 7 years

Language: Bilingual (English/Spanish) preferred.

Insurability Requirements For All Drivers

Must be at least 21 years old.
NO positive drug or alcohol tests including pre-employment, random, post-accident or reasonable suspicion.
Driving and accident record:

Valid Texas Department of Public Safety Driver Record Check Type 3A-Certified list of all crashes and violations http://dps.texas.gov/DriverLicense/driverrecords.htm

NO more than 2 violations during previous 36 months including:
- moving traffic violations (including no more than 1 preventable accident);
- failure to provide proof of valid driver’s license or proof of insurance;
- equipment violations.
NO Driving Under the Influence (DUI) for drug or alcohol.
NO leaving scene of an accident (bodily injury or physical damage).
NO vehicular assault, manslaughter, or homicide.
NO operating a vehicle with suspended or revoked driver’s license.
NO reckless driving, speed contests, drag racing, or highway racing.
NO use of a vehicle in commission of a felony.
NO operating a vehicle without owner’s permission (unauthorized use or grand theft).
NO permitting an unlicensed person to drive.
NO speeding more than 20 mph over the posted speed limit.
NO history of a conviction in a commercial or personal motor vehicle.
Additional restrictions may apply if directed by FWISD’s Fleet Insurance Carrier.

This document is intended to describe the general nature and level of work being performed by people assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.

Fort Worth ISD

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