A Day in the Life of an Operations Manager

As an Operations Manager, you take ownership of the day-to-day management and oversight of internal and external trades, warehouse, scheduling, and fleet operations, and the management of multiple jobs at various phases. You're a leader who sets short- and long-term strategic objectives in alignment with the branch/region while ensuring KPIs, financial, and customer experience standards are met. You are tasked with the overall success of projects while supervising, leading, and motivating the operations teams to safely achieve goals, completing projects on time and under budget in alignment with industry standards, compliance, and company policies.

Your knowledge and experience with general construction and disaster recovery protocols, equipment, and standards are key to hiring talent, providing feedback and coaching the team, and enabling you to step in as a stopgap when needed. You demonstrate unquestionable ethics that exceed our company standards for quality, integrity, and timeliness. You exemplify our Core Values even in times requiring your crisis management or conflict resolution skills. Your optimistic "let's get things done" attitude at the branch and on jobsites makes a difference to the people you lead and the financials produced, making your role critical to the success of First Onsite.

Responsibilities:

Lead and manage project teams, schedules, and on-call responses
Ensure quality control, compliance, and accurate documentation
Oversee contracts, change orders, subcontractors, and project financials
Monitor budgets, margins, and perform financial reporting
Support collections, crisis management, and conflict resolution
Assist with permitting, code compliance, and DR/GC work orders
Participate in business development with clients, brokers, and adjusters
Manage equipment, materials, and project resources
Review scopes, plans, and specifications as needed
After-hours and weekend availability required
Valid driver's license required

Experience & Education:

10 years of restoration/construction industry experience or a combination of relevant education and equivalent industry experience
Safety courses as required for your position
Bachelor's degree, preferred
Five years of Management experience, preferred

#INDHP

First Onsite provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

First Onsite (and its Companies) participates in E-Verify. We will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS) with information from each new employer's Form I-9 to confirm work authorization.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Third party resume submissions not accepted. Any resume submitted will be considered the property of THE COMPANY, and THE COMPANY will not be held liable to pay a placement fee.

First Onsite - US

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Operations Manager - Restoration/Construction