Our client, the Global Leader in Technology is seeking a Program Manager to join their team. As Non-Standard Deal Program Manager, you'll play a crucial role in orchestrating the operationalization of non-standard deals with OEMs. This role ensures compliance, accuracy, and efficiency in deal documentation and execution while maintaining strong collaboration across multiple internal teams.

Job Title: Program Manager

Location: Remote

Type: Contract

What’s the Job?

Deal Documentation & Review

Manage deal documentation (contracts, amendments, business letters, etc.) for new and renewing OEM agreements.
Coordinate cross-functional v-teams (Legal, Licensing, Finance, Compliance, Business Management, Operations) to review and approve deal terms.
Ensure deal processes and documentation adhere to the corporate compliance and approval matrix.
Track and submit documentation for compliance and audit purposes.
Partner with the Licensing team to cross-reference existing agreements and understand custom terms for renewals.
Monitor and ensure v-team adherence to stated SLAs.
Participate in weekly deal review meetings to provide visibility into new deal submissions.

Deal Execution

Troubleshoot operational and incentive issues with Operations teams.
Collaborate with Licensing to maintain and update key program documents (Price Lists, Eligible Device Lists, submission forms) and publish to the Device Partner Center (DPC).
Support account teams with agreement submissions, Contract Review Desk requests, and CAT submission guidance.
Maintain Tier 12 SLA programs and ensure execution excellence.

Stakeholder Engagement & Reporting

Maintain detailed monthly reports (e.g., Eligible Device Lists).
Develop and maintain program resource guides, FAQs, and process documentation to ensure smooth onboarding and consistency.
Build and maintain trusted relationships with stakeholders across Compliance, Operations, CELA (Legal), Licensing, Services, and Partner teams.
Uphold all SLAs with sellers and internal business partners.
Support the broader DPS team with ad hoc operational tasks and program improvements.

What’s Needed?

Proficiency in MS Excel, including functions, pivot tables, and charting.
Demonstrated ability to manage multiple projects simultaneously in a fast-paced environment.
Strong communication and interpersonal skills with a proven track record of building trust across cross-functional teams.
Adaptable and comfortable working in a dynamic, evolving business environment.
Experience in DPS or OEM environments is a strong plus.
Must work online at all times due to data confidentiality requirements (offline work prohibited).
Candidates in any time zone are welcome; preference for PST.

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

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