IT Project Manager – Operations

Location: This position is based on site at our corporate office in Houston, TX, four days a week, with the option to work remotely one day per week. The office address is 4920 Westway Park Blvd, Houston, TX 77041.

Compensation Range

Compensation for this role ranges from $115,000.00 to $130,000.00 annually, commensurate with experience.

Role at a Glance

We are seeking a highly organized and execution-focused IT Project Manager – Operations to support key technology initiatives across Elior North America. This role will play a critical part in coordinating the transition away from legacy systems while supporting a portfolio of operational IT projects that enable the business to scale.

Approximately half of the role will focus on managing the structured retirement of legacy applications as the organization transitions to modern ERP and internal technology platforms. The remaining portion of the role will support IT project coordination across operational initiatives such as new unit openings, site transitions, and enterprise technology deployments.

This position requires strong organizational skills, cross‑functional coordination, and the ability to manage multiple initiatives simultaneously while ensuring projects remain on schedule and aligned with business priorities. This role requires a hands-on project manager who is comfortable rolling up their sleeves to coordinate details, solve problems, and drive projects forward from planning through execution.

What You'll Be Doing

Legacy System Sunset & Technology Transition

Coordinate the retirement of legacy applications as the organization transitions to new enterprise platforms, including ERP and internal systems.
Partner with application owners, IT teams, and the Operational Excellence team to determine timelines and requirements for sunsetting systems.
Develop and maintain transition plans for approximately 130 legacy applications currently scheduled for retirement.
Coordinate key activities required for system retirement including data backup, documentation, notifications to vendors or external partners, and technology decommissioning.
Track system sunset milestones and ensure all dependencies are addressed prior to retirement.
Maintain documentation and reporting on the progress of application sunset initiatives.

Operational IT Project Support

Support the planning and coordination of IT initiatives tied to new unit openings, closures, and operational changes.
Coordinate technology readiness for operational sites, including laptops, point‑of‑sale systems, cash registers, network equipment, and related hardware.
Partner with IT, operations, and support teams to ensure technology requirements are delivered on schedule.
Facilitate communication between project stakeholders and ensure teams remain aligned on priorities and deadlines.
Assist in identifying project risks, dependencies, and opportunities for process improvement.

IT Project Portfolio Management

Track and manage the IT project portfolio by monitoring project timelines, milestones, and deliverables across multiple initiatives.
Maintain visibility into project status, risks, and dependencies across the IT project pipeline.
Provide regular updates and reporting to leadership on project progress and milestone completion.
Support prioritization of initiatives to ensure alignment with business and technology objectives.

What We're Looking For – Must Haves

7+ years of project management or project coordination experience
Bachelor’s degree in Business, Information Systems, Technology, or a related field
Experience supporting IT projects, technology deployments, or system transitions
Strong organizational and project tracking skills with the ability to manage multiple initiatives simultaneously
Experience coordinating cross‑functional teams across IT, operations, and business stakeholders
Ability to manage timelines, milestones, and deliverables across a portfolio of projects
Strong communication skills with the ability to provide clear updates to project stakeholders
High attention to detail and strong problem‑solving skills

Nice to Haves

Experience supporting ERP implementations or system migrations
Experience managing application lifecycle or technology transitions
Familiarity with project management tools such as Smartsheet, Jira, Asana, or similar platforms
Project management certification (PMP, CAPM, or similar)

Our Benefits

Medical (Full-Time Employees)
Dental
Vision
Voluntary UNUM offerings (Accident, Critical Illness, Hospital Indemnity)
Discount Program
Commuter Benefits (Parking & Transit)
Employee Assistance Program (EAP)
401(k)
Sick Time
9 Paid Holidays
Tuition Reimbursement (Full-Time Employees)
Paid Time Off

About Elior North America:

Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.

At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.

Elior

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