POSITION SUMMARY

The Assistant Project Manager is responsible for order management of assigned clients. JPM will monitor client portals and other communication methods for new orders. APM will perform the order entry and pass requirements for production and schedule to manufacturing. They will also monitor the orders as they progress through production and shipping.

Performance Objectives: accurate data entry, safe work practices, effective and professional communication, pleasant customer and employee interfacing

DUTIES & RESPONSIBILITIES

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Compares each job to the quoted price and/or specifications, and identifies any alterations or changes, and communicates these changes to the customer, Account Executive, and/or Estimating and Operations departments as needed.
Work to understand systems and manufacturing capabilities and processes to looks for opportunities to streamline workflow.
Prepares complete and accurate manufacturing instructions (job estimate and job ticket/jacket), using Printstream and forwards to the next operational department.
Works with customers to ensure all customer supplied components are available on-time to meet schedule and provides any necessary internal specifications to the customer regarding customer supplied components.
Coordinates any outside vendor services with the estimating and operational departments.
Coordinates with the customer on proofs, proof approvals and required samples.
Works with the operations departments toward resolution of production issues that affect our customers in a professional manner.
Follows up on orders to ensure delivery by specified dates; communicates with customer, Account Executives and operations department on job status, as needed, and answers any questions to ensure smooth job flow.
Performs monthly billing for each job in a timely manner.
Serves as back–up to project managers as assigned.
Compiles any needed customer/project report as required by the customer or management.
Preserves and organizes customer material in clean and undamaged condition.
Train with Project Managers as time allows to broaden skills.
Complies with all safety and health policies, procedures and practices; actively supports safety improvement initiatives; uses materials and equipment in an appropriate and safe manner; carries out all tasks in a manner so as to not create a hazard to oneself or others.
Supports organizational goals and values.
Performs other duties as required.

Elanders USA LLC

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Assistant Project Manager