Pay Range: $130,000+ depending on experience

Reports to: General Manager (COO)

About The Role

The Director of Clubhouse Operations reports directly to the General Manager (COO) and provides high-level oversight for the entirety of the Food and Beverage Operation and the entirety of the Clubhouse Operation to include Aquatics, Youth Programming, and Housekeeping. This position focuses on the strategic execution of the clubhouse's overall vision, ensuring seamless interconnection between departments. The Director ensures that all operational leaders adhere to the standards set by the Club, the General Manager (COO), and the Board of Directors, while actively developing managers into stronger operators.

Responsibilities:

Ensures the overall vision of the clubhouse is executed effectively as it interconnects with Housekeeping, Food and Beverage, Aquatics, and Youth Programming
Conducts monthly budget review meetings with department managers to identify variances and determine how to correct them moving forward
Audits the operation and follows up with leaders in specific areas to ensure correction and improvement takes place
Ensure each operational area adheres strictly to the budget set by the Board of Directors
Collaborates with the Director of Finance, Director of HR, Director of Golf, Golf Course Superintendent, Director of Tennis, and Facilities Director on club-wide initiatives
Serves as a visible, member-facing leader, actively engaging in the member experience to ensure satisfaction
Develops and mentors operational managers, helping them grow into better operators and leaders
Follows up with managers to ensure they are meeting goals set in their reviews for their departments
Participation in the governance of club committees to include running House committee, attending Long Range Planning, Finance, and the Swim and Fitness committees.
Attend board meetings and provides details about clubhouse operations

Responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the company.

Requirements

Required Skills/Abilities:

Strong financial acumen with the ability to analyze and manage budgets
Excellent organizational skills and attention to detail
Strong verbal and written communication skills
Strategic thinker with the ability to problem-solve in a fast-paced environment
Understands importance of discretion and able to maintain confidentiality.
Intermediate proficiency with computers

Education and Experience:

5+ years of high-end or luxury hospitality experience required
Proven experience managing and developing leaders/managers required
Degree in Hospitality Management with a focus in Business Administration is strongly preferred

Benefits

Medical, Dental, Vision, and Life Insurance
Short-term and long-term disability insurance
Paid Time Off (PTO)
Verizon Phone Bill Discounts
401K + employer match (up to 6%)
Culture with Monthly Awards and Recognition
Free lunch daily
FSA for health and dependent care
Employee Golf Days
Hertz Rental Car Discounts
Employee Scholarship Opportunity
Employee Assistance Program

Druid Hills Golf Club

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Director of Clubhouse Operations